IT Support Analyst
- Hiring Organisation
- Escape
- Location
- South Lanarkshire, Cadzow, Lanarkshire, United Kingdom
- Employment Type
- Permanent
IT Support Technician - Onsite Monday-Friday (early finish Fridays) Competitive salary package (DOE) We are looking for an experienced IT Support Technician to provide day-to-day user support across our clients business in a busy helpdesk environment. Key Responsibilities: First point of contact for IT support … Directory & Microsoft 365) Troubleshoot basic networking (Wi-Fi, VPN, DNS, IP) Manage user onboarding/offboarding and equipment setup Maintain accurate ticket logs and IT documentation Escalate issues to suppliers or senior support when required Requirements: Strong Microsoft environment knowledge Experience with Active Directory user management Good troubleshooting ...