2 of 2 Remote Customer Experience Jobs in South London

Ecommerce Trading Assistant | £28k | South West London | Hybrid working Zachary Daniels are delighted to be working with a well-established UK clothing brand known for its rich heritage, loyal customer base, and commitment to timeless British style. As the brand continues to grow and expand its digital presence, we're recruiting an Ecommerce Trading Assistant to join the team … also supporting the onboarding of exciting new names as part of the company's ambitious growth strategy. As Ecommerce Trading Assistant, you'll help drive online performance, shape the customer journey, and support the wider Ecommerce team in delivering commercial success. Key Responsibilities as Ecommerce Trading Assistant: Support the Ecommerce Trading Manager in day-to-day website trading Manage … and post-campaign analysis Work with merchandising to monitor stock levels, support product performance, and drive conversion Conduct regular quality control checks across the site to ensure accuracy and customer satisfaction Produce weekly and monthly trade reports using tools such as Google Analytics Collaborate closely with marketing, customer service and merchandising teams to support cross-functional campaigns Maintain More ❯

professionals. You'll work in close partnership with the senior leadership team to ensure that Tropic continues to thrive and innovate in the digital space. From sales growth and customer experience to digital transformation and platform optimisation - this role covers it all. Key Responsibilities Strategic Leadership Lead all digital marketing and e-commerce initiatives that align with and … to measure success, identify areas for improvement, and inform strategy. Lead the development of the digital trading activity to support peak sales periods and product launches. Anticipate trends in customer behaviour and implement both proactive and reactive strategies to maximise performance. Budget & Performance Management Prepare, manage and track the full digital and e-commerce budget, ensuring all spend is … actionable insights and detailed reporting to inform ongoing strategy. Continuously research competitors and benchmark performance to maintain Tropic's leadership in the category. What we're looking for Proven experience in a senior digital marketing and/or e-commerce leadership role, ideally within a high-growth DTC or consumer brand. Demonstrated ability to lead successful teams and manage More ❯