1 to 2 of 2 Customer Experience Jobs in South London

the UK, tripled their team size and been listed on the public market. They are continuing to grow in 2024, with a new web experience and complete company re-brand on the agenda and they're looking for a Senior UI/UX designer to help steer them through … be part of a scaling business, shaping how design is approached in the business and playing an instrumental part in ensuring the best possible experience for their customers. They're looking for a pro-active designer, with a collaborative, team mentality who likes the companies ethos and wants to … be at an established, early-stage company with a real start-up feel to it. Here are some key areas of experience they're looking for: Full stack design experience across UI and UX with the ability to impact design across different channels covering, mobile, responsive web, desktop more »

is the first point of contact for resolution of all HR queries either at the 1st contact or by escalating/handing over the customer to the correct team/individual within the People Service. The HR Direct Service receives the highest number of contacts therefore its success reflects … the query is more complex. You will be providing leadership, guidance and management of the HR Direct team, and will develop and deliver a Customer Services improvement Strategy for the service. In addition, you will be developing improved ways of working to continually meet customer needs and maximise … Job description Job responsibilities In addition to the main duties outline for the role, some of the key responsibilities include: 1. Ensure that the customer experience is at the core of the delivery of the First Point of Contact Service services by; ensuring that processes are designed around more »