Hayes, Middlesex, England, United Kingdom Hybrid / WFH Options
Renault Retail Group UK Ltd
IT/IS Manager, Homebased, Monday to Friday, competitive salaryIdeally located in Wales, Midlands or London Put your career in high gear with us. Be part of the great RENAULUTION. · Enjoy 33 days of annual leave (including bank holidays) to rest and recharge · Save money every day with discounts on new and used cars, plus servicing offers and … procedures · Handle annual budgets · Safeguard assets by planning and implementing disaster recovery and back-up procedures · Ensure security of data, network access and backup systems · Manage and lead the IT Support Team · Identify problematic areas and implement strategic solutions in time What you’ll have: A strong background in IT Management, including leading a team. You'll have More ❯
I'm currently partnering with a rapidly growing, forward-thinking organisation that's investing heavily in digital transformation - and they're on the lookout for an experienced Helpdesk Manager to lead their internal IT support function. This isn't just a "keep the lights on" kind of role. You'll be front and centre in driving operational efficiency … supporting end-users, managing change requests, and helping shape an IT environment built for scale. This company is renowned for its positive culture, growth mindset, and commitment to innovation - including AI integration and cutting-edge Microsoft technologies. Day-to-Day Leading and managing the day-to-day operations of the IT Helpdesk Ensuring timely resolution of support tickets … and change requests Acting as the go-to escalation point for complex technical issues Collaborating with Business Improvement and IT teams on wider projects Supporting staff with hardware/software setups, onboarding/offboarding, and events Maintaining internal documentation and knowledge bases Analysing trends in support tickets to drive continuous improvement Managing external vendor relationships when needed Key Performance More ❯
I'm currently partnering with a rapidly growing, forward-thinking organisation that's investing heavily in digital transformation - and they're on the lookout for an experienced Helpdesk Manager to lead their internal IT support function. This isn't just a "keep the lights on" kind of role. You'll be front and centre in driving operational efficiency … supporting end-users, managing change requests, and helping shape an IT environment built for scale. This company is renowned for its positive culture, growth mindset, and commitment to innovation - including AI integration and cutting-edge Microsoft technologies. Day-to-Day Leading and managing the day-to-day operations of the IT Helpdesk Ensuring timely resolution of support tickets … and change requests Acting as the go-to escalation point for complex technical issues Collaborating with Business Improvement and IT teams on wider projects Supporting staff with hardware/software setups, onboarding/offboarding, and events Maintaining internal documentation and knowledge bases Analysing trends in support tickets to drive continuous improvement Managing external vendor relationships when needed Key Performance More ❯
