Customer Success Administrator
South Croydon, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Mortgage Brain
role: Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions of Mortgage Brains technology suite. On a day-to-day basis you will be engaging with members of the sales team and supporting the … least 25 hours a week, but we will consider applications up to fulltime (37.5 hours), Monday to Friday. Key Responsibilities: Creating customer accounts within internal licence administration systems Managing migration tickets and communication to the account managers Setting up the customers systems ensuing that they are configured to their individual business needs Regular communication with customers via email or telephone … to update them on progress of migration of data and account set up Updating internal systems with customer details Completing companywide training Attending internal meetings and as required external meetings To be informed of and adhere to all Company policies, including but not limited to, HR procedures, Information Security responsibilities and understanding your role in ensuring the standards outlined in More ❯
Employment Type: Permanent, Part Time, Work From Home
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