Junior Technical Support Engineer
- Hiring Organisation
- ACS Performance
- Location
- South Croydon, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum
faults methodically and identifying root causes rather than simply treating symptoms. Supporting remotely deployed devices and systems across multiple locations. Investigating connectivity, networking and device configuration issues. Working with Windows environments, including system configuration, command-line tools and event logs. Supporting secure remote access and following good security practices. … Maintaining accurate technical documentation, tickets and operational records. Helping create and improve SOPs, troubleshooting guides and internal documentation. Supporting device management, inventory and technical operations processes. Working with technical and non-technical colleagues to resolve issues. Supporting occasional site visits when hands-on investigation is required. Learning ...