Data Analyst
- Hiring Organisation
- Pontoon
- Location
- Bromley, London, United Kingdom
- Employment Type
- Contract
join their dynamic team as a Service Analyst! If you thrive on turning data into actionable insights and are eager to contribute to risk management and compliance, we want to hear from you! Key Responsibilities: Reporting & Analysis: Produce comprehensive monthly reports for the Service Manager, tracking progress towards … ensuring high-quality, standardized service documentation. Data Handling: Conduct detailed incident ticket analysis, identifying trends and major drivers to enhance service delivery and support risk management. Ad Hoc Reporting: Own business reporting requests and identify opportunities for self-service solutions. Knowledge Management: Review and update end-user ...