2 of 2 Remote SLA Jobs in South London

to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting More ❯

minimise loss and risk. Key Accountabilities: • Identify new technology to deliver shrinkage and risk reduction. • Manage the budget for the third-party security suppliers. • Ensure that all third-party SLA's are achieved. • Manage all security related tenders within the agreed timescales and present to the IC. • Work closely with the Senior Security Manager and the retail Security Team to More ❯