2 of 2 Remote/Hybrid Service Delivery Jobs in South London

exciting opportunity in the Financial Services industry? Our client is on the hunt for a talented individual to join their dynamic team as a Service Analyst! If you thrive on turning data into actionable insights and are eager to contribute to risk management and compliance, we want to hear … from you! Key Responsibilities: Reporting & Analysis: Produce comprehensive monthly reports for the Service Manager, tracking progress towards objectives and evaluating service performance. Process Documentation: Collaborate with service teams to define and document existing processes, ensuring high-quality, standardized service documentation. Data Handling: Conduct detailed incident ticket ...

Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This … role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned ...