Information Technology Support Analyst
Chessington, England, United Kingdom
La Fosse
La Fosse are currently working with a globally recognised brand who are looking to hire an IT Support Analyst to join their team. You’ll land a customer focused role, in a modern environment utilising ServiceNow and other industry leading tools (AI/Automation/Chatbots). Salary … and the ability to consistently hit targets. You’ll gain exposure to the wider ITSM and have clear opportunities to progress your skillset and support the ITSM project team. Knowledge, Skills and Experience Required: At least 3 years in a Technology Support role with capability of 2nd-line … support. Strong skills in basic network troubleshooting to understand users’ issues and steps that need to be taken. Microsoft 365 administration and user support Hardware support and troubleshooting Familiarity with ITSM tools Ideally ITIL foundation (v3 or v4) Experience using ServiceNow (nice to have) Sound interesting? Please do more »
Posted: