2 of 2 Information Management Jobs in South Shields

to identify and document existing business processes utilised within HR and Payroll services. • Visualising service journeys in a variety of tools, mapping current and future processes. To use this information to document steps and pain points, support business case development, prioritisation and to assist in system design. • Scoping, planning and delivering process reviews with end users and stakeholders. • Identifying … service gaps, issues and challenges and making recommendations for service improvement. • Using information to ensure services are accessible, intuitive and simple. To collect, document and present information to help understand user need, including digital inclusion. • Identifying sources of data and information to fully scope and understand problems and pportunities for modernisation and improvement. • Identifying and reporting on … all opportunities for savings and efficiencies. • Creating processes, scenarios and maps to help test new and redesigned services. To use the feedback to scope further iterations. • Collating reporting information from service areas and identify opportunities to meet these needs. Business Process Analyst JD • Employing a range of techniques to engage stakeholders and ensure that business analysis interventions/approaches More ❯

The ideal candidate will have the following skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent HR and Payroll Systems and More ❯