3 of 3 Service Design Jobs in South Shields

include: Data mapping and extraction from legacy system to be scoped Identify user requirements Identify and document existing business processes Map future processes and service journeys Coordinating and managing UAT Create process maps and scenarios to test new and redesigned service The ideal candidate will have the following … skills and experience: Past experience in a Business Analyst role Strong process mapping and UAT skills Experience working on service design and information management system based projects Excellent stakeholder management, communication, organisation and analysis skills It would be highly desirable to have experience in: iTrent or other ...

significant transformation programme focused on modernising services, improving operational efficiency and implementing new business systems across the organisation. Working closely with stakeholders across multiple service areas, you will be responsible for analysing current processes, identifying opportunities for improvement and designing future-state solutions that deliver measurable benefits. This role … change programme while helping shape efficient, user-focused services. Key Responsibilities Lead the analysis and documentation of existing business processes across a variety of service areas Facilitate workshops with stakeholders and end users to identify service gaps, challenges and opportunities Create current and future-state process maps ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...