1 to 2 of 2 3rd Line Engineer Jobs in South Wales

Our client is an IT Managed Service Provider, specialising in Cloud Technologies, IT Infrastructure and Cyber Security. About the 3rd Line Support role. As 3rd Line Support you would have the following responsibilities. Troubleshooting and resolving incidents passed from 1st & 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLAs are met Tracking of all incidents and escalation and closure of incidents on confirmation from the customer of successful resolution Installation and configuration … of IT hardware and software User account support What are they looking for. Previous experience working at 2nd line as a minimum for a Managed Service Provider Experience working with Windows Server & Windows 10 Good working knowledge of O365 Knowledge and experience of WAN/LAN technologies Experience more »

Role: Senior IT/Infrastructure Engineer Location: Cardiff Salary: £35,000 - £40,000 I am currently recruiting for an established MSP in Cardiff looking for a Senior IT/Infrastructure Engineer. In this role you will be working with heavy Cloud Infrastructure, alongside Networking and much more. You more »