5 of 5 Remote Client Onboarding Jobs in South Wales

for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯

configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate with Account Managers, product, engineering and analyst teams to deliver exceptional service and drive client success. About Insight by Insight by is a dynamic B2B arm of providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable … insights to optimise their operations, improve customer experience, and drive business growth. What you'll be doing: Client Onboarding: Manage the technical onboarding process for new clients, ensuring smooth implementation of Insight by solutions. Provide technical guidance and support during initial setup and integration. Conduct training sessions to educate clients on product functionality and best … practices. Product Configuration and Support: Configure and customise Insight by products to meet specific client requirements. Troubleshoot and resolve day-to-day technical issues reported by clients. Provide timely and accurate responses to client inquiries related to product features, APIs, and data delivery. Account Management Collaboration: Partner with Account Managers in pre-sales meetings to provide technical expertise More ❯

a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you'll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. Working closely with internal pre-sales, service desk, and account management functions, you'll play a … crucial role in building long-term partnerships by identifying opportunities to add value across client environments. This is an ideal role for a hands-on technical professional - perhaps from a service desk or infrastructure background - looking to step into a client-facing, consultative role with a strong blend of delivery, onboarding, and relationship management. Key Responsibilities … Own the technical onboarding of new clients once initial project scopes are signed off by the pre-sales team. Develop strong, trust-based relationships with client stakeholders from day one. Understand client infrastructures, pain points, and requirements, ensuring smooth integration into our clients managed services. Act as the bridge between technical delivery teams and clients during More ❯

a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you’ll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. What you’ll be doing: Client Onboarding: Oversee the configuration and integration of … client systems, ensuring seamless alignment with our infrastructure. Collaborate with diverse teams across the business to deliver tailored and exceptional onboarding experiences that meet each client's unique needs. Act as a trusted advisor, providing expert support and guidance to clients during the initial stages of their partnership to establish a solid foundation. Establish and implement … robust security protocols, including customised access controls and configurations, to ensure compliance with both client requirements and our standards. Client Offboarding: Oversee the secure and respectful deactivation of client accounts and services. Manage data transfer or return processes, adhering to privacy and security protocols. Coordinate across teams to ensure a professional and seamless client exit process. More ❯

Unreal Engineer Location: UK Based (No sponsorship available) Day Rate: £275 Outside IR35 Job Position: Contract – 6 months Work Pattern: Remote – 4 days total in Manchester & London for onboarding with their clients (expenses covered). Then fully remote for the rest of the contract I’m currently on the lookout for a C++ Engineer to join one of More ❯