14 of 14 Remote Customer Experience Jobs in South Wales

Customer Experience Executive Location: Cardiff/Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where your technical problem-solving skills meet exceptional customer care? This is an exciting full time permanent opportunity to join a growing service team delivering … tier support and account management to key clients. As a Customer Experience Executive , you'll be at the heart of ensuring first-class service delivery, coordinating technical support, and building strong relationships with clients who rely on outstanding service standards every day. What You'll Be Doing Manage ...

leadership style, you will drive clarity, efficiency, and continuous improvement across the organisation, enabling senior leadership to concentrate on strategic priorities while maintaining exceptional customer satisfaction. About Spirent Communications Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning. We provide … yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience! Join Spirent and together let's shape tomorrow! Job Responsibilities: Team Leadership & Development Lead, manage, and develop the EMEA Technical Support Engineering team, ensuring effective performance ...

leadership style, you will drive clarity, efficiency, and continuous improvement across the organisation, enabling senior leadership to concentrate on strategic priorities while maintaining exceptional customer satisfaction. About Spirent Communications Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning. We provide … yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience! Join Spirent and together let's shape tomorrow! Job Responsibilities: Team Leadership & Development Lead, manage, and develop the EMEA Technical Support Engineering team, ensuring effective performance ...

partner. The successful Key Account Manager is responsible for nurturing and developing highly successful client relationships to ensure that ASE Global delivers for every customer: helping them to drive performance and accelerate profitability. Working with OEMs, dealer networks, and individual dealerships to drive volume, profitability, and business improvement. Working … identify customer problems and devise programs that deliver a tangible impact. Here is a little window into our company: ASE Global Automotive Solutions is the automotive industry's trusted advisor. For nearly 50 years, we have been working with the world's leading automotive brands and their dealer networks ...

value authentic engagement over aggressive sales tactics. Coachability: You're a great listener with a low ego and a strong sense of personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven … organisation, ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven … organisation, ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

Confused.com, providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable insights to optimise their operations, improve customer experience, and drive business growth. About The Role We're looking for a highly commercial Account Manager who will be responsible for driving … industry. Reviewing data with an ability to articulate findings. What we're looking for Essentials Strong B2B account management and business development experience Experienced in influencing internal and external stakeholders A proven track record of overachieving commercial goals Strong solution mindset and contractual negotiator Analytical Mindset Experience ...

Title: Senior Salesforce Administrator (AI-Focused) Location: London (Hybrid) Salary: £55,000 – £60,000 (Dependent on Experience) About the Company Our client is an industry-leading Media business at the forefront of digital innovation, audience engagement, and data-driven decision making. With a strong commitment to leveraging cutting-edge … technology, they are investing heavily in Salesforce and AI to enhance customer experiences and operational efficiency. The Role We are seeking an experienced Senior Salesforce Administrator with extensive AI experience to take ownership of the Salesforce platform and play a key role in driving intelligent automation and insight ...

market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact? Gather … uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java ...

connected. As a Senior Insight Analyst, you'll be at the heart of that transformation—creating insight-led data products that influence strategy, improve customer experiences, and drive real business impact. This isn't just another analytics role. It's your chance to combine technical expertise, stakeholder engagement … Lead and mentor: Support junior analysts, fostering a culture of curiosity and continuous improvement. What do I need? What We're Looking For Proven experience in stakeholder-facing analytics roles, influencing decisions through data. Strong technical skills in SQL (BigQuery preferred), Power BI (DAX, Power Query), and Python ...

tech. We're seeking an Account Executive to drive Automat-it business growth in the UK&I start-up accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from London with weekly visits … Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Commitment to regular business travel locally and abroad Requirements: 5+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience selling IT professional services (consulting/managed/staff ...

Requirements Job Description Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. … Maintain accurate and up-to-date records of sales activities, opportunities and client interactions What You've Done 5+ years of SaaS Platform Sales experience (preferably selling HR, HCM, or Talent Experience Management technology) Strategic, executive-level relationships with HR, HRIS, and IT teams in Enterprise organizations Experience ...