10 of 10 Remote/Hybrid Customer Experience Jobs in South Wales

Product Manager

Location
Cardiff, Wales, United Kingdom
looking for a Product Manager to join Veygo’s Growth product area. You’ll own defined parts of the acquisition and onboarding experience, helping customers discover the right product, complete their journey and reach value quickly. Working within the wider Growth strategy, you’ll be responsible for progressing customer … problems from insight through to delivery and measurable outcomes. We’re looking for someone commercially minded, curious and confident working with data, stakeholders and customer insight. You’ll need to be comfortable combining discovery, analysis and delivery: understanding product performance and customer behaviour, identifying opportunities, prioritising work ...

Senior Product Manager (Insurance Comparison)

Location
Cardiff, Wales, United Kingdom
touch today! About the role We’re looking for an experienced Senior Product Manager to drive forward our capabilities to improve the customer experience across Confused.com. As a key voice within the business, you will shape and evangelise the product vision for your area. … closely with a team of engineers, analysts and designers, as well as others across the business to identify and deliver on opportunities to deepen customer relationships, increasing engagement, conversion, product holding, loyalty and ultimately customer lifetime value. Championing and evangelising a ‘one platform’ approach, this role will also ...

Lead Machine Learning Scientist, FinCrime

Location
Cardiff, Wales, United Kingdom
part of a fast-moving environment building defensible capabilities to keep Monzo and our customers safe. Our work has a direct impact on customer experience and the company’s bottom line by reducing fraud and scams in financial transactions. Our ML scientists work on problems spanning fraud detection … prevention, transaction monitoring for suspicious activity, customer risk assessment and operational tooling. What you’ll be working on A Lead Machine Learning Scientist is a technical individual contributor (IC) leadership role. You will be expected to leverage deep experience in developing and deploying advanced ML models ...

Senior People Partner – Product & Functions

Location
Cardiff, Wales, United Kingdom
centre of the machine that makes that growth possible The Opportunity Mission-driven HR : Partner with product, design and digital lending leaders building the customer experience for millions, plus our fraud, workplaces, impact and corporate communications and marketing teams Global recognition : Join a company named by TIME … partnered with senior leaders in a scaling technology, fintech or high-growth business, and has owned a portfolio rather than supported one. Required Experience HR business partnering experience with senior leaders in a scaling technology, fintech or high-growth business, with portfolio ownership Exposure to product, design, marketing ...

Technical Product Manager

Hiring Organisation
Creditsafe
Location
Cardiff, Wales, United Kingdom
Connect API. You will own the roadmap to develop our APIs and will need to make important prioritisation decisions to meet current and future customer needs (including readiness for AI agents and LLM-based consumption). Key to the role will be working with the API Architect and development … engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience. Key Responsibilities Champion the customer perspective, gathering feedback to inform API product decisions. Own and prioritize the product roadmap to maximize business ...

Remote Payments Design Director - Shape Future of Banking

Location
Cardiff, Wales, United Kingdom
Product Designers across markets. You will raise the design quality bar, foster collaboration, and embed design thinking across the company, influencing product direction and customer experience at scale. #J-18808-Ljbffr ...

Lead Product Designer, Growth

Location
Cardiff, Wales, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Head of Service Delivery – HR & Payroll

Location
Newport, Wales, United Kingdom
transitioning to a multi-ERP platform organisation, onboarding new government clients and reimagining how we deliver services to provide a seamless and digital-first customer experience. During this period of transformation, the roles will evolve to include the delivery of our service to other clients, both existing and/… understanding of data privacy, pre-employment checks and audit frameworks Working knowledge of ERP system HR business processes and security configuration Proven senior leadership experience with a strong continuous improvement mindset Ability to use management information to manage performance and drive service improvement Experience managing budgets, tracking benefits ...

Account Executive

Hiring Organisation
Meltwater Group
Location
Cardiff, UK
Employment Type
Full-time
securing deals at competitive price points. Foster seamless integration and ongoing success by collaborating closely with internal teams, leveraging collective expertise to deliver unparalleled customer experiences. What You'll Bring: A Bachelor's degree or higher, showcasing your academic excellence and providing a solid foundation for success in this … role. A minimum of 3-5 years of experience in business-to-business sales is required, with a strong track record of success. Strong negotiation skills and the ability to effectively communicate complex value propositions, ensuring clarity and alignment with clients. Proven results-oriented mindset, with a track record ...

Lead Product Designer

Hiring Organisation
Monzo Bank
Location
Cardiff, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments"We've built a bank that feels human, not just functional. Our product ...