1 to 25 of 48 Customer Service Jobs in South Wales

understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability … and exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you more »

the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customer service skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »

NP18, NP19, NP20, NP44, CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24, CF34, CF35, CF62, CF63, CF64, CF72, CF83. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and … PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to manage the Service Centre and its satellites (if applicable) in the day to day collection and delivery network. Essential Criteria: Proven record of delivering great service to Customers and managing … on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Always maintain a calm and rational presence, even when in more »

About The Role IT Service Desk Experts - were looking for you! IT Service Desk Analyst CaerphillyHead Office £23,795 and excellent benefits Great hours Monday to Friday, no evening or weekend work Full Time, permanent position Great with IT related queries? Based in or near Caerphilly? Looking for … hiring at phs Group the leading Hygiene Services provider in the UK. Were looking for the right person to join us as an IT Service Desk Analyst and its a role you will enjoy. This role is ideal for you if you are technically minded and like to help … And if youre driving to our Caerphilly office, our free on-site car park will save you a fortune. Your role as an IT Service Desk Analyst at phs Group: Youll be supporting our end users with service requests and incidents, either via telephone, email, or our call more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our Oracle … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … Server administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to more »

chase invoice as and when To be considered: Strong eye for detail Sage or Xero experience is essential Inputting supplier invoices Computer literate Strong customer service skills Previous admin or customer service experience ideally with at least 18 months of experience is essential Organised and punctual more »

Are you a skilled and motivated Field Service Engineer looking for your next career opportunity? We're looking for an engineer to cover a patch between Bridgend, St Davids and Aberystwyth. What's in it for you? Lucrative Overtime Opportunities : Maximise your earnings with generous overtime pay (time and … experience. Salary Increases : As you gain experience and competence, you will be eligible for regular salary reviews. What you be doing as the Field Service Engineer Maintaining and repairing plant machinery and equipment at client sites. Conducting regular inspections and preventive maintenance to ensure optimal performance. Troubleshooting and diagnosing … implementing practical solutions. Collaborating with customers to understand their needs and provide technical guidance. Training clients on proper equipment operation and maintenance procedures. Documenting service activities, including repairs, parts used, and time spent on each job. Staying up to date with industry trends and advancements in technology. What you more »

for our largest clients are released accurately and efficiently. Its a great role in a friendly team, where youll help maintain high standards of customer experience for our valued customers! We have a competitive salary, additional benefits, and great hours in a secure, established company. Your role as Invoice … and e-mails within timescale by taking ownership. Assessing resource requirements to manage capacity versus demand and provide solutions to maintain high levels of customer service. Actively working to achieve set KPI targets and reducing the un-invoiced suspense entries to minimum levels each month, whilst maintaining high standards … and minimising errors. Working proactively with customers and internal account managers to ensure continuous improvements, resolve issues and maximise effective, efficient customer service. Effectively communicate with the team to ensure that they understand the requirements for changes to customer accounts. Ensuring the team and workloads are effectively managed more »

coordinating the supply and installation of our products, ensuring smooth and efficient operations from order processing to final installation. Key Responsibilities Order Management: Process customer installation requests accurately and efficiently. Maintain accurate records of all orders and installations. Supply Coordination: Liaise with Production and Despatch to ensure the product … Scheduling: Coordinate with installation teams to schedule fittings. Communicate installation schedules to customers and ensure their availability. Manage any changes or rescheduling requests efficiently. Customer Service: Serve as the primary point of contact for customers regarding order and installation queries. Provide exceptional customer service, addressing any … Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with inventory management software is advantageous. Detail-oriented with a high level of accuracy. Customer-focused with a professional demeanour. Ability to work independently and as part of a team. How to Apply: Submit your CV and a cover more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

Swedish Speaking Customer Service Advisors - £22,308* Do not wait to apply after reading this description a high application volume is expected for this opportunity. Are you passionate about delivering exceptional customer service? Do you have experience in an outsourced customer service environment? Are … native Swedish speaker or possess CEFR Level C1 proficiency in Swedish? If so, we want you to join our clients dynamic team as a Customer Service Advisor! *Key Responsibilities:* * Handle phone calls with customer queries and provide effective resolutions to end users. * Record case resolutions in the … specifications to the immediate lead as necessary. *Qualifications:* * Native Swedish speaker or near native proficiency (CEFR Level C1). * Previous experience in an outsourced customer service environment is advantageous but not essential as training will be provided. * Manageable English skills (B1+ or better) in writing and speaking to more »

Finnish Speaking Customer Service Advisors - £22,308* Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Are you passionate about delivering exceptional customer service? Do you have experience in an outsourced customer service environment … native Finnish speaker or possess CEFR Level C1 proficiency in Finnish? If so, we want you to join our clients dynamic team as a Customer Service Advisor! *Key Responsibilities:* * Handle phone calls with customer queries and provide effective resolutions to end users. * Record case resolutions in the … specifications to the immediate lead as necessary. *Qualifications:* * Native Finnish speaker or near native proficiency (CEFR Level C1). * Previous experience in an outsourced customer service environment is advantageous but not essential as training will be provided. * Manageable English skills (B1+ or better) in writing and speaking to more »

Dutch Speaking Customer Service Advisors - £22,308* If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Are you passionate about delivering exceptional customer service? Do you have experience in an outsourced customer service … native Dutch speaker or possess CEFR Level C1 proficiency in Dutch? If so, we want you to join our clients dynamic team as a Customer Service Advisor! *Key Responsibilities:* * Handle phone calls with customer queries and provide effective resolutions to end users. * Record case resolutions in the … specifications to the immediate lead as necessary. *Qualifications:* * Native Dutch speaker or near native proficiency (CEFR Level C1). * Previous experience in an outsourced customer service environment is advantageous but not essential as training will be provided. * Manageable English skills (B1+ or better) in writing and speaking to more »

Do you have a passion for delivering exceptional customer service? Can you speak Welsh? Would you like to be part of a well-established business with over 140 years of history? Join City & Guilds - established since 1878! Become an integral part of our team as a Welsh Customer Service Advisor! Role Overview: As a Customer Service Advisor, you will support centres, employers, learners, and third parties via telephone and email, ensuring an outstanding customer experience. This role focuses on providing first-time resolution whenever possible. What We Offer: Permanent Position: Enjoy the stability … in a welcoming atmosphere at our Wakefield or Cardiff offices. If you are a confident individual who learns quickly and thrives on providing excellent customer service, Apply now to join our dedicated team. Our best advisors come from many different backgrounds; experienced customer service individuals or more »

Patient Monitoring & Wound Express products into the healthcare market; NHS, private hospitals and primary care. THE ROLE: Office based job in Cardiff. As a Customer Service Leader, the successful candidate will be responsible for a team of 4. The primary purpose of this job is to work closely … with the customer services manager to provide direction, instruction, and guidance to a customer service team, ensuring the delivery of excellent service to customers. Ensuring the swift and accurate processing UK orders, including service repairs and returns. Effective leadership in this position directly contributes to … the overall success of the customer service department and the satisfaction of the customers they serve. Training new staff, setting customer satisfaction goals, and maintaining service protocols. Monitoring team performance, providing feedback, and motivating team members to exceed customer expectations. Support in handling complex customer more »

An established and growing company is looking for an Export Customer Services Co-Ordinator for a 12 month maternity contract to cover European markets, this is a very exciting role to join their busy and very happy team of customer service professionals based on the outskirts of … Cardiff city centre. A great benefits package included. We are looking for someone with excellent Customer Service and administration skills, a stable working background who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills, the successful candidate will … be responsible for delivering first class customer service via the telephone and providing administrative with export skills or knowledge. Duties Include: Support the Distributor network and ensure that export orders are processed speedily and accurately To provide sales information upon request to local management To liaise regularly with more »

Service Technician When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Technician Hours of Work: 8am to 5pm with a 1 hour lunch … TF10 7BX What we offer: Up to 27 days holiday (plus bank holidays) depending on length of service. 2 x basic salary death in service payment, payable to your nominated recipient Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc Benefits … Employee Assistance Programme Ongoing training and Career Opportunities Cycle to work scheme Refer a friend bonus £500 per person terms apply Boot Allowance Long Service Awardson 10, 20 and 30 years Life Event Day- Getting Married, Moving Home, Graduating Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT more »

ensuring all relevant legislation is considered. Ensure CRM campaigns have gone through the required QA process prior to going live to deliver an excellent customer service. Liaise with other departments across the business, specifically customer service, in regard to the terms of offers communicated in order to … improve the service provided to our customers and reduce customer complaints or service failures. Daily, weekly and monthly reporting on campaign success metrics. Document weekly and monthly results for all campaigns. Requirements: Prior experience in a gaming or sportsbook environment, not necessarily in the same role, is more »

reviewing job files for completeness to ensure all parts are ordered and delivered on time. Assist with additional administrative duties as required. Provide excellent customer service. The candidate: * Must have current or recent experience in processing orders for windows and doors. * Experienced in using window design software, such as … Window Designer or Business Micros. * Capable of managing own workload and meeting deadlines. * Possess excellent communication and customer service skills. * Able to work well in a team and use own initiative. * Exhibit excellent attention to detail. * Must currently reside in the UK. Are you an experienced window and more »

Assisting the development team in software testing and quality control. Assisting other departments where required e.g. graphic or web design. Experience: Must have proven customer service experience and an interest in technology. Must have a strong level of computer literacy with an understanding of PCs and PC Software. more »

concerned. Demonstrating a pro-active approach to candidate marketing, due care paid to client's requirements when specking candidates out and skill matching. Excellent customer service via telephone and within all e-mail and SMS communications Liaise with the network to gain a good understanding of the client more »

technology. Working with partners including MoneySupermarket, GoCompare and MoneySavinExpert as well as attracting our own direct customers, we provide an on-line and telephone service for consumers allowing them to tailor quotes, shortlist policies and buy the best and most cost effective levels of cover for them. Our customers … Job Scope: As an ActiveQuote Sales Coordinator, you will form part of the Qualifying Team function and will be the first contact with a customer, explaining the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Consultants. The … volume outbound calls on real time and legacy campaigns to meet an expected call and quality target. You will be expected to offer outstanding customer service being first point of call to the comparison site customer generated leads. Responsibilities and Duties: Act as the first point of more »

tyres and MOTs * Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program * Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match. About you: * A Mechanics Level 3 qualification or a valid MOT Licence * You will … Mechanical and fast fit repairs which may include tyre fitting, exhausts, brakes, suspension, general servicing and repair to a wide range of vehicles * Great customer service skills * Full UK Driving Licence About the role: * Ensuring the work completed on each vehicle is carried out safely and to a more »

working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network … configuration. This is what you’ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an more »