Remote Senior Workforce Management Analyst, Fixed Term Contract
- Hiring Organisation
- Monzo
- Location
- Newport, UK
performance, trends, and resource requirements for senior leadership. Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus. Creating and reviewing shift offerings … environment (e.g., technology, customer support, operations). You possess expertise in WFM software and tools, with Verint experience preferred. You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis). You have experience presenting complex data to executive leadership and influencing decision-making through ...