2 of 2 Microsoft Copilot Jobs in South Wales

agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. Support users across Microsoft 365, Windows 11 and Microsoft Teams. Provide assistance with laptops, desktops, iPads, smartphones and other end-user devices. Support Microsoft Teams … need to succeed Previous experience within an IT Support, Service Desk, Helpdesk or User Support environment. Strong customer service and communication skills. Experience supporting Microsoft 365/Office 365 applications. Good working knowledge of Windows 11. Experience supporting Apple devices, including iPads. Knowledge of Active Directory, including basic account ...

Tech Analyst The Tech Analyst role supports our client’s digital transformation initiatives by enhancing the adoption and utilisation of Microsoft 365, AI, and business systems across the organisation. The position offers a unique opportunity to work in a forward-thinking, technology-led environment committed to innovation and modern … drive technological adoption and operational efficiency. Role Overview The Tech Analyst will act as the primary point of contact for technology-related queries, championing Microsoft 365 tools including SharePoint, Teams, Power Platform, and Copilot. The role involves supporting users, coordinating with external providers, and contributing to digital projects. Success ...