IT Support Engineer
- Hiring Organisation
- Artis Recruitment
- Location
- St. Athan, Barry, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation … Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365/Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic ...