5 of 5 Remote Onboarding Jobs in South Wales

initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high standards for customer service. Oversee smooth onboarding and transition processes for new customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL More ❯

initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high standards for customer service. Oversee smooth onboarding and transition processes for new customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL More ❯

detection, and incident response Overseeing IT systems including identity management, device control, and network architecture Managing enterprise security infrastructure (SIEM, EDR, MDM, etc.) Supporting compliance, risk assessments, and vendor onboarding Advising senior leadership on posture, risk, and investment priorities What You Bring 5+ years in IT leadership, cyber security, or technical operations Solid understanding of cloud ecosystems, SaaS platforms, and More ❯

emails, providing professional customer support Coordinate with internal teams across sales, service, and operations Maintain accurate documentation and contribute to achieving aftermarket revenue targets Office-based in Caldicot during onboarding; hybrid working available once trained The Person: Experienced Sales Administrator with strong administrative accuracy and communication skills SAP experience is essential (quotation, order processing, pricing, or similar) Proficient with Microsoft More ❯

This isn't your typical "customer service" role. You'll be the voice of Sidekick for our customers - guiding them through onboarding, funding, transfers, and everyday account queries with clarity, care, and confidence. But you'll go beyond answering tickets. You'll help shape how Sidekick feels for every customer - working closely with our product, engineering, and compliance teams to … term career in fintech and wealth management. What You'll Do Day-to-day, you'll: Support customers via live chat, email, and phone using Intercom. Guide customers through onboarding, funding, withdrawals, and portfolio basics. Manage tickets across multiple queues, owning each issue from start to finish. Provide clear, plain-English responses that build trust and confidence. Partner with Product More ❯