IT Operations Manager Service Delivery
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
workload visibility, improve prioritisation, and create capacity for ongoing transformation programmes.You'll provide leadership across service delivery, infrastructure, applications, and service desk teams, ensuring operational discipline while also contributing technically where required. Key Responsibilities Lead day-to-day IT operations, ensuring effective service delivery and smooth BAU running. Implement … Oversee and support teams covering applications, automation, infrastructure/cloud, and service desk. Provide hands-on support for BAU infrastructure tasks when required. Improve operational stability and remove blockers to transformation and strategic projects. Address networking capability gaps and strengthen operational processes. Work closely with the Head ...