2 of 2 Remote/Hybrid Service Management Jobs in South Wales

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

business systems improvements. What You'll Do: Lead teams responsible for application support, business systems development and testing Drive improvements in governance, processes and service delivery Act as the senior escalation point for business-critical applications Manage and prioritise application change requests and enhancements Oversee the delivery of developments … function Support application strategy and continuous improvement initiatives What You'll Bring: Experience leading application, business systems or software development teams Strong people management and stakeholder management skills Experience introducing governance, structure and best practice into technology functions Strong understanding of the software development lifecycle Good SQL knowledge ...