2 of 2 Supplier Management Jobs in South Wales

service performance across multi-domain, secure environments. * Produce clear SLA dashboards, KPI reporting, and service reviews for senior stakeholders. * Lead Incident, Problem, and Change Management, including CAB chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. … outcomes. Core Competencies * Leadership & collaboration * Strong communication & influence * Customer centric mindset * Analytical problem solving * Accountability & resilience Experience & Skills Essential: * 5+ years in IT Service Management/Delivery roles * Strong ITIL v4 knowledge * Proven Change Management leadership * Experience in secure/regulated environments * Technical understanding across infra, networks ...

security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you’ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. ...