Port Talbot, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Hatched Talent Solutions Ltd
Support TeamLeader £35,000 - £37,000 | Monday to Friday, 9:00am - 5:30pm | South Wales Are you an experienced people manager who thrives in a fast-paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support TeamLeader who can lead, motivate, and develop … a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service delivery. You won't need to be hands-on technically, but you will need to be organised, communicative, and passionate about team success. What you … ll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely with the senior leadership team to drive service standards forward. What we're More ❯
Software Engineering TeamLead Permanent role Location: Gloucestershire (Hybrid) We're looking for a Software Engineering TeamLead to guide a skilled engineering team in delivering innovative, high-quality software solutions. This role blends technical leadership with people management, offering a chance to develop your leadership skills while remaining hands-on. Responsibilities: Manage day … to-day team activities including performance, task allocation, and development. Lead technical delivery and collaborate with stakeholders to meet security, quality, and cost goals. Promote innovation and best practices within the team and across the organisation. Build strong relationships with internal teams, clients, and suppliers. Participate in planning and ensure timely delivery of engineering tasks. Support … continuous improvement in processes and team effectiveness. What you'll gain: Hands-on leadership experience balancing technical and managerial responsibilities. Opportunity to influence delivery and help team members grow professionally. Skills and Experience: Strong mentoring and communication skills. Proven ability to manage priorities and deliver results. Proficiency in languages such as Java, C/C++, Python More ❯
Software Engineering TeamLead Permanent role Location: Gloucestershire (Hybrid) We're looking for a Software Engineering TeamLead to guide a skilled engineering team in delivering innovative, high-quality software solutions. This role blends technical leadership with people management, offering a chance to develop your leadership skills while remaining hands-on. Responsibilities: Manage day … to-day team activities including performance, task allocation, and development. Lead technical delivery and collaborate with stakeholders to meet security, quality, and cost goals. Promote innovation and best practices within the team and across the organisation. Build strong relationships with internal teams, clients, and suppliers. Participate in planning and ensure timely delivery of engineering tasks. Support … continuous improvement in processes and team effectiveness. What you'll gain: Hands-on leadership experience balancing technical and managerial responsibilities. Opportunity to influence delivery and help team members grow professionally. Skills and Experience: Strong mentoring and communication skills. Proven ability to manage priorities and deliver results. Proficiency in languages such as Java, C/C++, Python More ❯
