2 of 2 Technical Author Jobs in South Wales

Technical Author ?? Newport (Hybrid Working) ?? £52,107 per annum + benefits What You'll Do: Join a growing Technical Operations team and take the lead on creating clear, concise, and high-impact documentation that supports the smooth delivery of IT services across both Business and Critical National Infrastructure environments. You'll work alongside technical teams and … accurate, accessible content covering operational procedures, system guides, and maintenance processes. This is a unique opportunity to shape content standards and improve knowledge sharing across a complex, fast-moving technical estate, including Azure, data centres, and end-user computing platforms. What You'll Bring: Proven experience as a Technical Author or similar role, ideally within IT or … infrastructure environments Strong technical writing skills, with the ability to translate complex concepts into user-friendly content Familiarity with tools such as Confluence, Markdown, Git, Azure DevOps, or SharePoint A methodical and detail-oriented approach to documentation and version control Excellent collaboration skills, able to engage confidently with both technical and non-technical stakeholders Self-starter attitude More ❯

Plant is the Center of Excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. We are looking a Technical Author Engineer to work at our Cwmbran site. We are ethical - We are passionate - We are responsible - We are efficient - We are transparent - We are learning. We are … Support customers with after-sales solutions by writing documents and guides that explain how to use products and services. Research products for evaluation, planning, development, and creation of all technical materials across multiple media formats. Conduct target audience analysis to determine the type of technical document required and the most suitable medium for hosting. Research, outline, write, and … edit content, collaborating with various departments to understand project requirements. Gather information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify documentation repositories, revise and edit content, and determine optimal solutions for data compilation and centralized storage. Research, create, and maintain information architecture templates More ❯