problems, exploring documentation, and developing reliable solutions Confident working directly with business clients, providing clear updates and maintaining professional rapport Self-motivated and organised with a proactive approach to workloadmanagement Technical Skills You’ll Use Full administration of Office 365 tenants , including Exchange, SharePoint, and user provisioning Working knowledge of Windows Server (Active Directory, DNS, DHCP, file … sharing, domain management) Hands-on remote desktop support for printers, email, and connectivity issues Familiarity with VPNs, RDP setups , and remote access principles Experience with networking fundamentals : IP addressing, DNS, router configuration, firewall rules, wireless settings, and basic cabling A good understanding and ability to configure workflows and data shares such as scan-to-email , SMB share’s and More ❯
definition Contribute technical aspects of business functional and non-functional requirements to a level that enables effective delivery of agreed changes. Testing and definition Management. Support the planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed standards and regulations where applicable. Testing includes the creation of test cases, test scripts … test reports, test plans, etc. for all appropriate test phases to measure and improve the quality of the software being tested. Data Management. The management of data and information in all its forms and the analysis of information structure (including logical analysis of taxonomies, data and metadata). The development of innovative ways of managing the information assets of … the organisation. Application Support Management. The management and prioritisation of Incident (IR), Service (SR), Problem (PR) and Change (CR) records and the requisite providing of Subject Matter Authority (SMA) advice or training to users, or specifying changes to systems and or data with applicable updating of documentation and system's developers and/or with colleagues specialising in different More ❯
