Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: ApplicationSupportAnalyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced ApplicationSupportAnalyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that … values innovation and flexibility. You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with … scope to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line applicationsupport tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and More ❯
transformation and operational efficiency, they rely on a suite of Access Group applications to support their day-to-day functions. Your new role As an ApplicationSupportAnalyst, you'll be the first point of contact within the ICT department for all business systems queries. You'll provide essential first-line support across a range of Access Group applications, including PeopleXD, RecruitXD, Charity CRM, Access Care Planner, and Access People Planner. Your role will be pivotal in ensuring smooth operations, resolving incidents promptly, and escalating complex issues to senior team members. You'll also contribute to remote meetings and continuous service improvement initiatives. What you'll need to succeed … Hands-on experience with Acess Group applications A proven background in support desk/help desk environments Strong communication and problem-solving skills Knowledge of JobTrain ATS is highly desirable. What you'll get in return A rewarding contract providing exposure to a high-profile client. Furthermore, a COMPETITIVE DAY RATE on a 3-MONTH INITIAL TERM.Flexible More ❯
transformation and operational efficiency, they rely on a suite of Access Group applications to support their day-to-day functions. Your new role As an ApplicationSupportAnalyst, you'll be the first point of contact within the ICT department for all business systems queries. You'll provide essential first-line support across a range of Access Group applications, including PeopleXD, RecruitXD, Charity CRM, Access Care Planner, and Access People Planner. Your role will be pivotal in ensuring smooth operations, resolving incidents promptly, and escalating complex issues to senior team members. You'll also contribute to remote meetings and continuous service improvement initiatives. What you'll need to succeed … Hands-on experience with Acess Group applications A proven background in support desk/help desk environments Strong communication and problem-solving skills Knowledge of JobTrain ATS is highly desirable. What you'll get in return A rewarding contract providing exposure to a high-profile client. Furthermore, a COMPETITIVE DAY RATE on a 3-MONTH INITIAL TERM.Flexible More ❯
transformation and operational efficiency, they rely on a suite of Access Group applications to support their day-to-day functions. Your new role As an ApplicationSupportAnalyst, you'll be the first point of contact within the ICT department for all business systems queries. You'll provide essential first-line support across a range of Access Group applications, including PeopleXD, RecruitXD, Charity CRM, Access Care Planner, and Access People Planner. Your role will be pivotal in ensuring smooth operations, resolving incidents promptly, and escalating complex issues to senior team members. You'll also contribute to remote meetings and continuous service improvement initiatives. What you'll need to succeed … Hands-on experience with Acess Group applications A proven background in support desk/help desk environments Strong communication and problem-solving skills Knowledge of JobTrain ATS is highly desirable. What you'll get in return A rewarding contract providing exposure to a high-profile client. Furthermore, a COMPETITIVE DAY RATE on a 3-MONTH INITIAL TERM.Flexible More ❯
