2 of 2 Applications Support Analyst Jobs in the South West

week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Our team are currently looking to recruit an Application Support Analyst to join our Communication Services department within Computershare Investor Services. What makes this role exciting when there are other similar roles in the market? Well … global company. Like what you have read so far? Then please read on to discover what the role entails. A role you will love This role combines traditional application support with the specialist support of our automated communication solutions - custom-built processes that automatically collect, process, and transform client data into print-ready or electronically delivered … This includes in-house developed systems, client-specific data processing and communication delivery services and third-party software solutions. You will also have the opportunity to work alongside application support analysts and implementation support analysts who have now merged into one team. Some key responsibilities: Efficiently managing and resolving support and incident tickets, ensuring More ❯

Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support … to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted application support activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket More ❯