customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems, specifically Salesforce, for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using our software. … customers of all technical levels. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Desirable Experience Experience using CRM systems, particularly Salesforce, for case logging and management. Prior experience conducting product training sessions for staff or customers is preferred. Familiarity with software testing methodologies more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
This is Prime
of outbound sales activity, including making cold calls Following up & thoroughly qualifying all inbound leads that are generated through the marketing team Ensuring the CRM and all admin is kept up to date Working closely with the Head of Sales to identify new opportunities What do you need? Drive and more »
face-to-face Searching through job boards to identify suitable applicants Researching companies to select specific individuals for niche requirements Using the in-house CRM system to keep track of interview and progress with client requirements Finding leads for new business Whats in it for me? While we offer lucrative … face to face Searching through job boards to identify suitable applicants Researching companies to select specific individuals for niche requirements Using the in-house CRM system to keep track of interview and progress with client requirements Finding leads for new business And the fun stuff? Up to 30 days paid more »
Management Resource and risk management Leadership and problem-solving Financial awareness and credible commercial acumen Demonstrable team-player ethos with a focus on customerrelationshipmanagement Directly managing other managers and engineers Our non-negotiables: Due to the secure nature of the project you will be involved with, you must more »
or are working towards obtaining it Alternatively, you may be FPC qualified and/or have significant industry experience Ideally you have used the CRM, Salesforce You will need to have experience of the administration of IHT and/or Pension and/or Investment products You will have contact more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Ask Recruiting Limited
meetings when required). Why Join Us: Competitive Salary: £22-25K FTE Training Opportunities Flexible Working Medical Cash Plan Pension Contribution Key Responsibilities: CRM Reports: Compile bespoke reports to meet individual client needs. Campaign Administration: Brief team members and schedule email campaigns. Prospect Research: Gather data lists by researching more »
Employment Type: Permanent, Part Time, Work From Home
the First Copy team with lots of different marketing projects, from video creation, copywriting, event support and social posting to the management of a CRM, email, telephone and seasonal campaigns Blended learning from online study, tutorials and webinars with Cambridge Marketing College Experience working in a technology business and opportunities … our digital and printed channels, especially with short-form video Support us in managing a variety of marketing projects across web, print, email, telephone, CRM and events Create digital and print artwork, assets and templates alongside our design lead Support outbound marketing projects, e.g. mailouts, calls and eshots, alongside our more »