Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
for Cloud, secrets management with Key Vault, SBOM and image scanning, policy-as-code and least privilege IAM. Drive reliability using SRE practices: define SLIs/SLOs, error budgets, capacityplanning, chaos testing, incident response and blameless post-incident reviews. Partner with application squads to remove toil, improve developer experience (DX), and reduce lead time for changes through More ❯
Employment Type: Permanent, Part Time, Work From Home
analysis and creating PIRs Validate and review network designs and proposed changes, ensuring resilience and scalability Collaborate closely with the design authority on roadmap development and change management Lead capacityplanning, ensuring resources and infrastructure meet customer activation and service resilience demands Act as technical mentor to the engineering team, providing training and guidance Support vendor engagement, procurement More ❯
analysis and creating PIRs Validate and review network designs and proposed changes, ensuring resilience and scalability Collaborate closely with the design authority on roadmap development and change management Lead capacityplanning, ensuring resources and infrastructure meet customer activation and service resilience demands Act as technical mentor to the engineering team, providing training and guidance Support vendor engagement, procurement More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Oscar Technology
systems and applications regarding performance tuning and error searching. Troubleshooting and providing solutions for technical issues across the stack. Be a part of system design consultation, platform management and capacity planning. Using well-defined service level objectives to balance feature development speed and reliability. Ensure compliance with GIT Policies Manage and optimise AWS Cloud Infrastructure Design, develop, test, and More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
support services and customer satisfaction. The role oversees incident and request handling, drives service improvements, and maintains documentation, policies, and procedures. The manager will also support service transition, financial planning, and liaise with internal teams and third-party suppliers. Key Responsibilities Lead, support, mentor, and develop the Service Desk team to deliver effective customer support. Oversee daily operations, manage … patterns and trends to prevent recurrence. Manage service catalogues and ensure all supported services are documented and current. Monitor performance metrics and recommend improvements to enhance service efficiency. Conduct capacityplanning, forecasting, and system performance analysis. Provide coaching, performance feedback, and on-the-job training to staff. Facilitate communication across stakeholders and act as a single point of More ❯