21 of 21 Remote/Hybrid Customer Engagement Jobs in the South West

more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience. As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity … shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer. The Role Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company ...

have an amazing team of 25,200 people in 32 countries. Job Description 12 month maternity cover We are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis , to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity … high-impact role with strong exposure to senior stakeholders, offering the opportunity to shape decision-making, influence strategic direction, and drive measurable improvements in customer engagement and business performance. Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into ...

looking for a Senior MarTech Analyst to join our Data Activation team at Hargreaves Lansdown. You will play a key role in delivering customer engagement and personalisation, using our MarTech ecosystem to turn business requirements into scalable, data driven solutions. This role sits at the centre of marketing … data and technology, focused on driving measurable commercial outcomes. Role Responsibilities Design and deliver MarTech solutions that improve customer engagement and commercial performance. Build reusable activation patterns across segmentation, eligibility and messaging. Translate marketing and business requirements into scalable activation solutions. Work across marketing, analytics and engineering teams ...

Customer Data Lead £70,000 - £90,000 + Bonus & Benefits Hybrid Working - 50/50 in the office, South-West Permanent We're partnering exclusively with a household name in the South West to recruit a Customer Data Lead to help shape how data is used to support … customer engagement and internal decision-making. This role sits across data, digital and marketing, with responsibility for leading a team and working closely with a range of stakeholders to deliver data-led solutions. The Role Develop approaches for using customer data to support engagement activity Contribute ...

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

joyful places to work and learn, and our tools are designed to support this vision. About the role We are seeking a Schools Customer Marketing Manager to join our Marketing team. This role is focused on driving customer engagement and retention by delivering targeted marketing programmes that … speak directly to the needs of the schools using our platform. You will work closely with Customer Success, Product and Sales to design and execute marketing campaigns aimed at maximising product adoption, renewal rates, and customer satisfaction. Core responsibilities Develop and implement customer marketing strategies focused ...

technology-driven organisation is looking for a Product Manager to help shape the future of its communications and customer engagement platforms. Hybrid working - 2/3 days per week in the office in Poole, Dorset This is an opportunity to take ownership of a high-impact product area … spanning Zoom, collaboration tools and omni-channel customer communications - helping deliver smarter, more connected experiences for both employees and customers. Working within a collaborative and fast-moving digital team, you'll play a key role in driving product improvements, platform innovation and user experience across a modern communications ecosystem. ...

their technology investments while building long-term strategic relationships. Working across technical and commercial teams, you'll play a key role in driving customer success, improving service adoption and identifying opportunities to deliver even greater value. If you enjoy combining technical expertise with relationship management, this is an excellent … heavily in growth. What you'll be doing Become the trusted technical advisor for your portfolio of customers. Develop a detailed understanding of each customer's infrastructure, technical environment and business objectives. Create and maintain Technical Success Plans aligned with customer goals. Recommend solutions that improve performance, resilience ...

MSSP) is seeking an experienced Cyber Security Project Manager to join its growing delivery function. This role will take ownership of a portfolio of customer-facing cyber security and managed service projects, ensuring successful delivery while maintaining strong stakeholder engagement across customers, technical teams, and business leadership. … successful candidate will be responsible for managing multiple concurrent projects within a mature operational environment, working closely with Security Operations, Engineering, and Customer Success teams. This is an excellent opportunity for a project manager with experience in cyber security, managed services, networking, telecommunications, or IT services environments. Key Responsibilities ...

what we offer. Job Description We are seeking an experienced data analyst to join our CRM Analytics team, supporting both Personal and Business customer segments. As a key member of the Marketing Analytics organisation, you will report to the Senior Manager of CRM Analytics and play a critical role … will help define and execute the measurement framework for CRM initiatives, ensure data quality is top-notch, and provide analytical expertise to truly optimise customer engagement strategies. Your work will directly influence how we acquire, engage, and retain customers by building and running data-driven CRM programs. ...

help expand their presence across the UK maritime and defence markets. This is an excellent opportunity for a commercially focused professional who enjoys developing customer relationships, identifying new opportunities and working closely with clients to understand complex operational requirements. Working alongside engineering, operations and bid teams, you will play … future growth strategy. The Opportunity As Business Development Manager, you will be responsible for identifying, developing and securing new business opportunities while strengthening existing customer relationships within the maritime and defence sectors. Responsibilities Build and maintain relationships with existing and prospective customers across defence and maritime markets. Identify, qualify ...

technical vision and operational leadership for Arqiva s pre-sales consultancy function. The role provides strategic direction across solution design, technology positioning and customer engagement, ensuring that our media, broadcast, and cloud architectures are clearly articulated and fully aligned with business objectives. Acts as a player manager , combining … sales consultancy function, ensuring that Arqiva s technical capabilities across media, broadcast, cloud, and hybrid IP solutions are fully aligned with customer needs, market direction and organisational commercial priorities. Take the lead design role on major strategic and complex bids, acting as the solution design authority, agreeing the architectural ...

development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations … environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex ...

solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. You ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. … deliver sustainable value. Key Responsibilities Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset across … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

technology-driven organisation is looking for a Product Manager to help shape the future of its communications and customer engagement platforms. Hybrid working - 2/3 days per week in the office in Poole, Dorset This is an opportunity to take ownership of a high-impact product area … spanning Zoom, collaboration tools and omni-channel customer communications - helping deliver smarter, more connected... CRWG1_UKTJ ...

able to commute to Salisbury at least once a week . The Role Working within a well-established Cloud Practice, you'll lead customer engagements from initial discovery through to solution design, bid support and executive presentations. You'll work closely with account teams, architects and delivery specialists … develop cloud solutions that address complex customer challenges, build trusted relationships with senior stakeholders and help shape future cloud transformation programmes. This is a highly consultative position, offering the opportunity to influence technical strategy while working within a secure and highly regulated government environment. Key Responsibilities Lead technical customer ...

managed service solutions. With continued growth, they are seeking a Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely … emerging technologies and supporting the growth of new service capabilities. This position offers significant technical ownership, strategic influence and the opportunity to shape both customer solutions and the future direction of the business. The Role: * Lead end-to-end solution design across telecoms, networking and managed service offerings ...

research outcomes. Produce clear technical documentation, reports, and recommendations for customers and internal teams. Lead small research teams, managing project delivery, progress reporting, and customer engagement. Contribute to the strategic planning and operational management of the Cyber Research Group. Support business development activities through proposal writing, technical input … customer presentations. Essential Skills & Experience Strong software development skills in C, C++ and/or Python . Excellent knowledge of Linux-based operating systems , including command-line tooling and system configuration. Solid understanding of networking fundamentals and protocols including TCP/IP, UDP, DNS, HTTP, and ICMP . Strong ...

successful delivery of pilot programmes and new service launches. Build and develop a high-quality new business pipeline, supporting ambitious growth targets. Oversee customer onboarding to ensure a seamless transition into new products and services. Represent the business at key industry events, building relationships and identifying commercial opportunities. About … style with the ability to influence and inspire cross-functional teams. Resilient, adaptable, and focused on delivering outcomes. Additional Requirements Willingness to travel for customer meetings and site visits as required. Ability to attend industry conferences, networking events, and customer engagements. ...