1 to 25 of 29 Remote/Hybrid Customer Experience Jobs in the South West

team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition … exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. ...

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

more than 80 employees and having doubled in size over the last three years, they're continuing to invest in both their products and customer experience. As part of that growth, they're now looking to introduce a brand new Customer Marketing Manager position, offering the opportunity … shape customer engagement from the ground up whilst reporting directly into the Chief Marketing Officer. The Role Reporting directly to the Chief Marketing Officer, you'll take ownership of customer marketing across the full customer lifecycle, helping customers get the very best from the company's products ...

have an amazing team of 25,200 people in 32 countries. Job Description 12 month maternity cover We are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis , to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity … high-impact role with strong exposure to senior stakeholders, offering the opportunity to shape decision-making, influence strategic direction, and drive measurable improvements in customer engagement and business performance. Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into clear ...

advance its optimisation practises to develop a best in class testing programme. As Senior Optimisation Manager at Tesco you will continuously improve user experience through experimentation and insight. You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers … your family, free access to a range of experts to support your mental wellbeing You will be responsible for Placing the customer at the heart of my projects and initiatives Working to develop the end-to-end optimisation and testing activity that is underpinned by performance analysis (using Adobe ...

joyful places to work and learn, and our tools are designed to support this vision. About the role We are seeking a Schools Customer Marketing Manager to join our Marketing team. This role is focused on driving customer engagement and retention by delivering targeted marketing programmes that speak … directly to the needs of the schools using our platform. You will work closely with Customer Success, Product and Sales to design and execute marketing campaigns aimed at maximising product adoption, renewal rates, and customer satisfaction. Core responsibilities Develop and implement customer marketing strategies focused on schools ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

strong prioritisation. Able to separate meaningful security risk from theoretical or low-value control activity. Commercially aware, with the ability to balance security, customer experience, regulation and delivery. Clear and concise with senior stakeholders, able to translate security issues into business impact. Collaborative and able to influence across … decision-making. Motivated by building a high-quality security function that fits Moneybox, rather than importing a large-enterprise or big-bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk-based security management and the NIST Cyber ...

access to their account, and complete the checks needed to use Wise safely. You ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … collaborate across various teams, including Business Pricing, Account Experience, and Verification, to ensure a seamless and integrated experience for our business customers. For more information on our Analytics Career Map and levelling structure, click here. What you will be doing: Own the KPI tree and core metrics ...

their identity while unlocking financial opportunities. This role is important in driving continuous improvement across our digital journeysusing data, experimentation and personalisation to enhance customer experience and deliver measurable commercial growth. This is a hybrid role based in our London office. Work that matters What … organisational goals Collaborate with Product, Analytics, UX and Engineering to deliver impactful experiments Qualifications What you'll need to bring to the role & Experian Experience in CRO, optimisation or eCommerce roles Experience running A/B testing and experimentation programmes Experience using tools such as GA, Adobe ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you'll find opportunities to learn, grow, and be part of something bigger. What you'll be doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

automation, technology and strong prioritisation.Able to separate meaningful security risk from theoretical or low-value control activity.Commercially aware, with the ability to balance security, customer experience, regulation and delivery.Clear and concise with senior stakeholders, able to translate security issues into business impact.Collaborative and able to influence across Engineering … reporting and decision-making.Motivated by building a high-quality security function that fits Moneybox, rather than importing a large-enterprise or big-bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk-based security management and the NIST ...

January 2027. In this role you will help drive Kingfisher s ecommerce growth and profitability by enabling effective trading strategies, optimising the digital customer journey and using data to unlock performance improvements. You will work across our retail Banners and Group Own Exclusive Brands teams to turn insight into … action, supporting both commercial success and great customer experiences. You ll be curious, collaborative and motivated to improve how things work, sharing ideas and learning with others to drive meaningful results. This role could be based out of any of our UK offices in Paddington, Southampton or Yeovil, with ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Digital Designer to join us on that journey. This role is about more than just … find opportunities to learn, grow, and be part of something bigger. What you'll be doing Collaborate with Senior Creatives to design engaging customer experiences across digital platforms, ensuring all touchpoints feel seamless, responsive and look on point. Help craft online customer journeys that are intuitive, visually stunning ...

need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. Salary: £40K - £49K dependent on experience + benefits Company bonus of up to £2,500 (based on company performance and will vary year to year) Pension of maximum total (employer … Instructor to actively assist in the Training delivery of an MBDA Complex System Ground Based Air Defence (GBAD) product to an Export Customer to the highest quality, on time and on cost. You will be required to be initially to be deployed overseas working as part of an MBDA ...

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Company Description Wise is a global technology company, building the best way to move … help drive data-driven and innovative growth decisions while helping to combat financial crime. At Wise, we strike a critical balance between user experience and the stringent demands of risk prevention. The Screening team is building a robust control framework that screens customers, counterparties, and transactions across all Wise ...

realisation, and delivery progress to stakeholders Balancing delivery momentum with platform stability, including prioritising defect resolution What We're Looking For Proven product management experience delivering IT-related change within a logistics or retail environment Solid understanding of agile working practices and product methodology Confident communicator and influencer … prioritisation decisions Analytical mindset with strong IT literacy A natural collaborator with excellent networking and stakeholder management skills at all levels Retail industry experience is desirable but not essential — what matters most is your ability to build, engage, and lead using robust product methodology. The Culture This organisation values ...

customers lifecycle. You ll be embedded in one of our product teams, partner with Product, Engineering, Ops and Compliance to improve control effectiveness, customer experience, and operational efficiency. What you ll do Work on the fincrime analytics 3 body problems of risk, friction and cost Nearly every risk … levelling structure, click here Qualifications About you Able to design scalable data models from the backend to our data infrastructure Strong SQL with experience building robust pipelines Proficient with BI tools and designing decision ready dashboards. Clear communicator who can frame trade offs between risk, conversion and operational cost. ...

Client Insight Analyst to help shape business decisions through data-driven insight. This role sits within a growing analytics team and focuses on understanding customer value, profitability, retention, growth and acquisition performance. Senior Insight Analyst - What You'll Do Partner with stakeholders across commercial, product and customer teams … provide actionable insight. Analyse customer behaviour, profitability, lifetime value and retention trends. Identify opportunities to improve commercial performance and customer experience. Translate complex analysis into clear recommendations and business actions. Support strategic projects and help drive data-led decision making. Senior Insight Analyst - What We're Looking ...

Stack Overflow, industry events, and other sourcin g channels.Build talent pipelines for Software Engineering, Site Reliability Engineering, Cloud Infrastructure, Security, Product Management, AI, and Customer Experience te chnologies.Conduct market mapping and competitor talen t analysis.Develop proactive sourcing strategies for critical and difficult-to-fill positions.Candidate EngagementConduct initial outreach … candidate qualification con versations.Assess candidate experience, technical background, and inte rest level.Build and maintain long-term candidate rel ationships.Promote Intermedia's employer brand and value p roposition.Recruiting PartnershipPartner with recruiters and hiring managers to understand hiring needs and priorities.Participate in intake meetings and sourcing strategy d iscussions.Provide pipeline insights ...

restaurant, grocery and convenience partners across the globe. About this role Just Eat is looking to hire a Backend Software Engineer for our Customer Order Platform team. In this role, you'll be a key player in optimising our customer order platform to enable a seamless order journey. … design and develop scalable, high-quality software solutions that enhance the customer experience on a global scale. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Technology Manager These are some of the key components to the position: Track ...

working that help our wider team create better content. Sitting within the Product Design team, you will work on our most strategically important customer journeys while helping establish a scalable content design practice across the organisation. What you will do Content Design Lead content design on priority product plans … customer journeys Write clear, accessible and user-centred content that sets the standard for quality Shape Tone of Voice across end-to-end experiences Use research and insight to inform content decisions Partner with Product Designers, Product Managers, Researchers and other important partners Practice Building Develop content standards, guidance ...

technology partners. The successful individual will play a key role in building scalable operating models, driving continuous improvement and ensuring that technology supports exceptional customer outcomes. Key Responsibilities Own and deliver the roadmap for operational systems, business change and process improvement. Lead cross-functional change initiatives from planning through … Manage and develop an internal operational technology team, providing leadership, coaching and clear prioritisation. Identify opportunities to improve efficiency, automate manual processes and enhance customer experience. Work closely with senior stakeholders to translate business objectives into practical delivery plans. Ensure projects are prioritised based on commercial value, operational impact ...

genuine opportunities for professional growth. The organisation is seeking a passionate frontend specialist who enjoys solving technical challenges and delivering exceptional user experiences. What experience you’ll need to apply Proven commercial experience in a Frontend Developer role within ecommerce environments. Strong experience working with Magento Open … Source and/or Adobe Commerce. Excellent HTML, CSS and JavaScript (ES6+) skills. Experience with modern frontend frameworks such as React, Vue, or similar. Strong understanding of component-based development and state management. Experience integrating REST and GraphQL APIs. Proven track record building product pages, checkout experiences ...