24 of 24 Remote Customer Experience Jobs in the South West

Are you passionate about people and providing outstanding customer experiences? Join Truespeed’s friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care RepresentativeBath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK At … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you’ll be the friendly voice and trusted contact for our valued customers. Whether by … phone, chat, social media, or email, you’ll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible Support More ❯

Are you passionate about people and providing outstanding customer experiences? Join Truespeed's friendly team, where your communication skills and problem-solving abilities will shine every day. Customer Care Representative Bath, Somerset BA2 Full time, permanent position 40 hours per week £25,000 - £28,000 per annum Please Note: Applicants must be authorised to work in the UK … mission to bring ultrafast, full-fibre broadband to homes and businesses across the South West. Founded to challenge the status quo, we deliver reliable internet connectivity backed by outstanding customer service and a people-first approach. The Role As a Customer Care Representative , you'll be the friendly voice and trusted contact for our valued customers. Whether by … phone, chat, social media, or email, you'll handle queries efficiently and ensure each interaction ends with a smile. Key Responsibilities: Manage inbound customer queries across multiple channels including phone, chat, email, and social media Take ownership of customer issues - from broadband questions and installation bookings to technical queries and complaints Deliver first-time resolution wherever possible Support More ❯

fast-growing technology company that is transforming how organisations connect with their customers through industry leading cloud-based solutions. Their focus lies in delivering exceptional customer experience (CX) platforms, partnering with global leaders to provide innovative, scalable, and impactful technology. The Role We are seeking a strategic and hands-on Account-Based Marketing Manager to lead and execute … leaders to ensure campaign content aligns with broader objectives and delivers impact. Budget Support: Assist in forecasting and managing ABM campaign budgets, ensuring efficient allocation and maximum ROI. Skills & Experience 4+ years’ experience in B2B marketing, with a strong focus on ABM. Proven success in driving pipeline growth through targeted, data-driven campaigns. Proficiency in HubSpot CRM, marketing … creation skills. Excellent stakeholder management skills – both internally and externally. Analytical mindset with the ability to interpret data and optimise strategy. Comfortable working in a fast-paced, agile environment. Experience in networking and building strategic relationships. Desirable SaaS marketing experience Adobe Suite experience Why Join ? They are thrilled to be certified as a "Great Place To Work More ❯

corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We're on the lookout for a UX Content Designer, reporting into our small but high impact Customer Experience team at Experian Data Quality (EDQ). You will be part of a central product team, crafting clear, consistent, and user-centred content across our key markets … What you'll do: Design and deliver content across multiple touchpoints: Product UI Help and support docs Emails and in-product messaging E-learning and onboarding content Internal and customer-facing comms Collaborate with UX designers, product managers, developers, and SMEs to align content with user needs and business goals. Champion plain language, accessibility, and inclusive design. Conduct content … audits and use data to iterate and improve. Maintain and evolve our content guidelines and tone of voice. Put fair customer treatment at the heart of everything you do. Qualifications What you'll bring: University graduate, or equivalent qualifications or experience Experience in UX content design, editorial UX, or similar, ideally in a tech environment. A portfolio More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. … with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. Installing equipment sold by the company and ensuring optimal performance to customer satisfaction. Providing training and guidance to customers to maximize equipment efficiency and prevent operational errors. Managing inventory of spare parts and consumables effectively to support service operations. A typical More ❯

evaluate, and book their mountain holidays. You'll own the experimentation programme end-to-end - identifying opportunities, prioritising ideas, running tests, and ensuring learnings translate into real commercial and customer impact. That means not just looking at data, but also understanding our customers deeply: how they shop, what frustrates them, what delights them, and how we compare to competitors. … in online travel. What you'll be doing Lead experimentation: Own and deliver a CRO roadmap that steadily improves our booking funnel through regular, well-structured tests. Understand the customer: Talk to customers, observe sessions, and gather insights from sales and support teams to understand pain points and motivations. Research competitors & trends: Stay close to how customers shop with … and Supply to move tests from idea to release quickly, and keep everyone aligned on goals and results. Communicate clearly: Share results and learnings in a way that connects customer experience with commercial outcomes, helping everyone make better decisions. Champion pragmatism: Stay focused on what drives outcomes, making smart trade-offs, while being comfortable working hands-on with More ❯

Business Development Manager to join our Independent Sales Team. Key Accountabilities Research, prospect and close new Independent business opportunities and maintain a consistently healthy pipeline. Build and leverage strong customer relationships through a natural curiosity in the Independent sector. Deliver profitable volume growth Onboard new customers effectively & successfully ensuring a seamless transition the to the Area Sales Manager Team. … offering our customers the best solutions and insight from the biggest Foodservice provider in the world. Deliver vs the market opportunity/target Highly commercial, youll ideally have previous experience in a field sales role, driving growth and results, through the acquisition of new business. It goes without saying that you put the customer at the heart of … everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient youre a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. Youll also need to be confident with the adoption of new technology and new ways of working to improve the customer experience and More ❯

and depth of suppliers available to customers, ensuring competitive pricing and great choice. Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience. Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed. Monitor performance: Track key metrics such as … efficiency. Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging. What we're looking for from you Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes. Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance. Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions. Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned. Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed. Analytical approach More ❯

Internship Programme Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation. Check out some of our intern blogs via … go-to-market approach stay innovative, competitive, and industry-leading. The departments in our Commercial area include Marketing, Vendor Alliances, Cloud Alliances, Multinational, Digital Strategy, Data Strategy, Sustainability and Customer Experience. Our past interns have worked in roles including Customer Experience Intern, Data Visualisation Intern, Data Management Analyst Intern, Marketing Intern and Commercial Operations Intern. As an … days in the office, 2 days working from home) Flexible working hours – flexing the times you start and finish Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. How does our internship More ❯

Approach: Build targets for team members, forecast pipeline generation, analyse data, and review reports in Salesloft, Salesforce and LinkedIn Sales Navigator. · Collaboration: Work closely with the Sales team, Marketing, Customer Experience, and Revenue Operations to ensure effective communication and strategy alignment. · Career Growth: Create career growth opportunities that support the established promotion path for SDRs. International Alignment: Work … with our parent company to share learnings with international colleagues to spread lead generation success into new overseas territories in the local language. KEY COMPETENCIES: Experience: Minimum of 5 years in sales or business development with at least 2 years in a leadership or managerial role, preferably within the software development, IT consulting, or tech sales. Regional Knowledge: Good More ❯

provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain a professional image and represent the company positively on every site visit. Safety & Administration: Work … safely and complete all job documentation and stock records accurately and on time. Travel: Across the South West, with occasional stays away. The Person Experience in wireless, RF, microwave, or telecoms installation. Confident working independently in a mobile, field-based role. Skilled with hand tools, comfortable working at heights, and managing equipment stock. Willingness to travel across the South … roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunity employer and welcome applications from all suitable candidates. More ❯

provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain a professional image and represent the company positively on every site visit. Safety & Administration: Work … safely and complete all job documentation and stock records accurately and on time. Travel: Across the South West, with occasional stays away. The Person Experience in wireless, RF, microwave, or telecoms installation. Confident working independently in a mobile, field-based role. Skilled with hand tools, comfortable working at heights, and managing equipment stock. Willingness to travel across the South … roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunity employer and welcome applications from all suitable candidates. JBRP1_UKTJ More ❯

Location: London, Victoria (Hybrid, 3 days in office, 2 days at home) Start Date: Immediate About Us IQPC Digital are an online B2B media business, focused primarily on the Customer Experience , Process Excellence , Cyber Security and Human Resources portfolios. Our product mix includes online events, virtual roundtable meetings, reports, webinars, content syndication, and digital advertising, delivering full-funnel … part in driving our sales efforts by identifying and qualifying potential leads. This is an excellent opportunity for someone looking to develop their career in sales and gain valuable experience in a fast-paced environment. This multifaceted role is crucial to our company's growth, as it involves driving sales initiatives, researching key accounts, generating high-quality leads, secure More ❯

millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role We are searching for a Software Engineer to join the Customer Accounts Choice team here at Just Eat Takeaway! This position will play a critical role in enhancing our customers ability to personalise their ordering experience and retain customer trust, ultimately improving the customer experience. As a Software Engineer within the Customer Accounts Choice team you will contribute by writing and operating scalable and testable code, collaborating with other Engineers and consistently striving for excellence. You'll work closely with multiple teams, both internal and external, with inner-sourced development as our standard way of working. … contribute to improvements in team standards. Build and maintain a strong network outside of your immediate team and across the organisation. What will you bring to the team? Demonstrable experience working with C#, and an understanding of software architecture patterns. Experience building and operating scalable, distributed backend systems. Ability to clearly communicate with other engineering teams, influence the More ❯

opportunity Join the Personalised Experiences and Communications (PEC) Platform, a cornerstone of our Consumer Relationships Business Unit, where we're redefining how Lloyds Banking Group delivers personalised, data-driven customer experiences at scale. As a Senior Data Operations Specialist, you'll be embedded within a cross-functional product engineering team during a transformative phase of our cloud-first journey.This … Terraform to support automation and pipeline enhancements. Conduct holistic problem-solving across the stack-from data pipelines to CI/CD and DAG orchestration. Perform Level 1 triage for customer-impacting issues and escalate appropriately. Monitor live and pre-production systems for health and data quality; experience with building Dashboards with various dashboarding tools. Dynatrace and DSQL is … beneficial. This is not a hands-on data engineering role but requires strong technical acumen and operational leadership. What you'll need Experience : Minimum 7+ years in data operations, data engineering, or Data SRE roles, with demonstrable experience running cloud-based, high-volume, low-latency data pipelines at scale. Cloud Skills : Advanced hands-on experience with major More ❯

Our client is a forward-thinking, dynamic business that's undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence … and Analytics Leadership team, you'll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization. Your Experience To succeed in this role, you'll need: Minimum of 5 years' experience working with SQL production environments, ideally in a Data Engineer or DBA capacity. Expertise with … SQL, T-SQL , and the ability to manage dynamic data warehouse loads. Extensive experience in data integration, modelling , and data ingestion . Strong hands-on experience with Azure , SSIS , and DataBricks . A collaborative, problem-solving mindset with a focus on continual optimization. Strong analytical skills and the ability to apply these in a business setting. Desirable: Experience More ❯

Our client is a forward-thinking, dynamic business that's undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence … and Analytics Leadership team, you'll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization. Your Experience To succeed in this role, you'll need: Minimum of 5 years' experience working with SQL production environments, ideally in a Data Engineer or DBA capacity. Expertise with … SQL, T-SQL , and the ability to manage dynamic data warehouse loads. Extensive experience in data integration, modelling , and data ingestion . Strong hands-on experience with Azure , SSIS , and DataBricks . A collaborative, problem-solving mindset with a focus on continual optimization. Strong analytical skills and the ability to apply these in a business setting. Desirable: Experience More ❯

support tickets are logged, triaged and resolved efficiently. Working closely with Service Delivery Consultants and the Technical Improvement Lead, youll help shape best practice, streamline processes, and deliver exceptional customer experiences. Youll also play a key role in mentoring the team, maintaining high service standards, and ensuring client SLAs are consistently achieved. Leading, mentoring and supporting the 1st Line … adequate resource and workload balance. Driving a culture of continuous improvement and knowledge sharing. Producing regular service delivery reports and insights. Requirements of the Service Desk Team Leader: Proven experience in a Service Desk or IT support environment (MSP experience advantageous). Previous leadership, mentoring or senior support experience. Excellent communication and customer service skills. Ability to … practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert Experience with ISO27001 environments In return our client offers hybrid working (3 days a week in the office to collaborate with the team), free tech subscriptions, regular social events, charitable More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user … experiences and drive our digital presence to new heights. To help realise this vision, we are seeking a talented Digital Experience Product Owner to join our team. This pivotal role sits within Renishaws Web Experience team, where youll be driving meaningful change across our global websites. With a strong customer-first mindset, youll lead product delivery squads … own the success for assigned website digital products. Manage and prioritise the DX product backlog in alignment with commercial KPI's and wider business requirements, balance the delivery of customer-facing features with technical improvements and debt. Organise requirements following key agile frameworks including user story mapping, epic & feature hierarchies, feature injection user story writing, pivoting and prototyping. Champion More ❯

moving forward. This is your opportunity to join a fast-growing software company in Poole, leading the delivery of high-impact projects that directly shape their product portfolio and customer experience. You’ll work across the full SDLC, helping translate ideas into working software all while juggling timelines, risk, quality, and communication like a pro. What’s in it … go-live Working closely with cross-functional teams (developers, product, QA, architecture, support) Managing scope, schedule, risks, and budget while keeping everyone on the same page Translating business and customer needs into actionable delivery plans and milestones Handling internal and external stakeholder comms with clarity and confidence Mentoring junior PMs and contributing to ongoing process improvements Championing quality, ownership … and continuous improvement across every project Supporting the Head of Programme Delivery and occasionally deputising when required What you’ll bring to the table: Proven experience delivering complex software projects in a SaaS or software environment Strong grasp of Agile, Waterfall, or hybrid delivery methods (Scrum, Kanban, etc.) Confident stakeholder manager - you can engage with execs, clients, and technical More ❯

Company We are a growing IT Managed Service Provider (MSP) based in the South West, delivering proactive, secure, and scalable technology solutions to SMEs. With a strong reputation for customer service and technical excellence, we're now looking to expand our reach and bring on a driven Business Development Executive to help us grow our client base. The Role … business opportunities, nurturing leads, and converting prospects into long-term clients. You'll work closely with our technical and account management teams to ensure a smooth handover and excellent customer experience. Key Responsibilities Identify and engage with potential clients across the South West region. Develop and manage a pipeline of qualified leads. Conduct discovery calls, meetings, and presentations to … scope and price solutions. Meet and exceed monthly and quarterly sales targets. Maintain accurate records in the CRM and provide regular sales forecasts. What We're Looking For Proven experience in B2B sales, ideally within an IT MSP or technology environment. Strong understanding of IT services such as Microsoft 365, cybersecurity, backup & disaster recovery. Excellent communication and relationship-building More ❯

Location Wotton-under-Edge, Gloucestershire, UK Salary £50,000 - £55,000 depending on experience Hybrid working minimum 3 days in the office weekly Renishaw PLC is a FTSE 250 global high precision metrology and healthcare technology group, committed to delivering exceptional customer experiences. We are embarking on an exciting website and e-commerce transformation programme to enhance user More ❯