3 of 3 Remote/Hybrid Customer Journey Map Jobs in the South West

environments is required to work on a 3 month contract basis in Bath The Role As the Technical Programme Manager, you will rapidly assess, map and optimise end-to-end customer journeys and operational processes within the contact centre environment, identifying practical, opportunities to reduce cost … delivery role focused on diagnosing inefficiencies, simplifying processes, and designing improvements that can be implemented at pace. Key Responsibilities Process Mapping & Current-State Assessment Map end-to-end customer journeys (sales, provisioning, fault, billing, retention) Document front-office and back-office processes, including systems, handoffs, and dependencies. ...

Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital … Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital … Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...