5 of 5 Remote/Hybrid Customer Retention Jobs in the South West

Senior Customer Success Manager – Onboarding, Delivery & Growth Ready to drive customer value, retention, and growth in a scaling SaaS business? If you are motivated by delivering high-quality outcomes, shaping solutions, and building long-term customer partnerships, this role is built for you. Join RoleMapper … passionate about helping customers solve some of the biggest workforce challenges, then RoleMapper is the place to be! Job Purpose As a Senior Customer Success Manager, you will own a portfolio of enterprise customers and lead the end-to-end onboarding and delivery lifecycle, from discovery through ...

driven insights. Following continued growth, they are looking to appoint a Senior Product Manager to lead the evolution of their commercial product offering and customer experience. This is an opportunity to join a scaling business where Product plays a key role in driving revenue growth, customer adoption, retention … Role As the Senior Product Manager, you'll take ownership of a significant portion of the commercial product portfolio, shaping the roadmap across customer-facing platforms, reporting capabilities, integrations, pricing, packaging, and commercial growth initiatives. Working closely with Engineering, Design, Data, Marketing, Sales, Customer Success, and Executive Leadership ...

Take ownership of digital performance at Truespeed. Join our growing marketing team, turn insights into customer growth and help shape the next chapter of our expanding broadband business. Digital Marketing & Performance Manager Location: Bath Salary: Up to £50,000 per annum Contract: Full-time, permanent Working pattern: Hybrid … with a strong focus on turning website traffic into new customers. This is a hands-on, data-driven role for someone who enjoys understanding customer behaviour, analysing performance and identifying opportunities to improve conversion rates. You’ll improve results through smarter targeting, better landing pages, stronger calls to action ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

Business Development team. They focus on bringing new customers on board; your role focuses solely on managing and developing existing relationships. With an established customer portfolio, ongoing product development and the backing of a sizeable group, there's plenty to work with. Your role As Account Manager … renewals, resolving concerns and identifying where additional products or services could make a difference. Your responsibilities will include: Building lasting relationships across an existing customer portfolio. Managing contract renewals and supporting customer retention. Identifying opportunities to grow accounts through relevant upgrades and additional services. Working with internal teams ...