Customer Retention Job Trends in the South West

Customer Retention (Client Retention)
England > South West

The table below provides summary statistics and salary benchmarking for jobs advertised in the South West requiring Customer Retention skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 174 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Retention 3 0 0
As % of all permanent jobs in the South West 0.059% - -
As % of the Processes & Methodologies category 0.082% - -
Number of salaries quoted 2 0 0
10th Percentile £87,000 - -
25th Percentile £90,000 - -
Median annual salary (50th Percentile) £100,000 - -
75th Percentile £110,000 - -
90th Percentile £113,000 - -
England median annual salary £40,000 £47,500 £57,500
% change year-on-year -15.79% -17.39% -

All Process & Methodology Skills
South West

Customer Retention falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

Permanent vacancies with a requirement for process or methodology skills 3,639 3,549 4,251
As % of all permanent jobs advertised in the South West 71.62% 85.58% 89.57%
Number of salaries quoted 2,498 1,776 3,216
10th Percentile £28,000 £30,000 £30,000
25th Percentile £35,000 £40,454 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +2.94%
75th Percentile £67,500 £68,750 £67,500
90th Percentile £80,000 £81,250 £80,627
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Customer Retention
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings citing Customer Retention relative to all permanent IT jobs advertised in the South West.

Customer Retention job vacancy trend in the South West

Customer Retention
Salary Trend in the South West

Salary distribution trend for jobs in the South West citing Customer Retention.

Salary distribution trend for jobs in the South West citing Customer Retention

Customer Retention
Salary Histogram in the South West

Salary distribution for jobs citing Customer Retention in the South West over the 6 months to 14 January 2026.

Salary histogram for Customer Retention in the South West

Customer Retention
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Retention within the South West region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol - 1 £90,000 - 6
Devon - 1 £110,000 - 2
Wiltshire - 1 - - 4
Customer Retention
England

Customer Retention
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (33.33%) Finance
1 1 (33.33%) Legal
1 1 (33.33%) Presentation Skills
1 1 (33.33%) Social Skills
Job Titles
1 1 (33.33%) Account Executive
1 1 (33.33%) Business Development Executive
1 1 (33.33%) Chief Technology Officer
1 1 (33.33%) New Business Development Executive
1 1 (33.33%) Product Manager
Miscellaneous
1 1 (33.33%) Onboarding
1 1 (33.33%) PropTech
Processes & Methodologies
1 2 (66.67%) Strategic Thinking
2 1 (33.33%) AI
2 1 (33.33%) B2B
2 1 (33.33%) Business Development
2 1 (33.33%) Business Strategy
2 1 (33.33%) Client Onboarding
2 1 (33.33%) Collaborative Culture
2 1 (33.33%) Cost Reduction
2 1 (33.33%) CRM
2 1 (33.33%) Customer Engagement
2 1 (33.33%) Decision-Making
2 1 (33.33%) Due Diligence
2 1 (33.33%) Intelligent Automation
2 1 (33.33%) IT Strategy
2 1 (33.33%) Machine Learning
2 1 (33.33%) Mentoring
2 1 (33.33%) Risk Management
2 1 (33.33%) Roadmaps
2 1 (33.33%) Technology Strategy
2 1 (33.33%) Value Proposition
Vendors
1 1 (33.33%) Salesforce