Yeovil, Somerset, United Kingdom Hybrid / WFH Options
Screwfix Direct Ltd
want to pass that growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis of customer behaviour and … high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just a numbers role, it's an opportunity to impact the future of one of the UK's fastest-growing retailers. You'll work … impact for our planet and future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive business performance. - Translate complex data More ❯
Design business intelligence and analytics tools to track business performance across marketing, sales, and retail organizations. Model Development and Optimization Build advanced analytics to extract key strategic insights (product, customer, etc..) to inform key strategic decisions. Build, test and validate predictive models to support business needs. Implement and maintain machine learning models in production environment. Monitor model performance and … and interactive dashboards in Tableau or PowerBI Ability to use core analytics methods in developing solutions (one or more of the following) Statistics (t-tests, ANOVA) & design of experiments Segmentation/clustering techniques Time series analysis Familiarity with a broad base of analytics tools (one or more of the following): Data Management: SQL and Alteryx BI: Tableau Desktop, Tableau … in applied analytics for business problem solving with strong project management skills (one or more of the following): Building analytical solutions for Pricing and promotional effectiveness, Loyalty program effectiveness, Customersegmentation and targeting, Salesforce allocation and effectiveness, churn prevention. Experience and knowledge in data engineering Physical Position Requirement: Position is based in Parsippany, NJ Office based role Travel More ❯
to individuals who value convenience and reliability. With operations in the UK, US, and Canada, the company is built on strong ethical values, a commitment to innovation, and a customer-first approach. THE ROLE They’re looking for a hands-on, insight-driven analyst to tackle strategic business challenges across international markets. This role involves collaborating with stakeholders to … through structured analysis and compelling storytelling. You’ll support key commercial decisions, evaluate marketing campaign performance using advanced techniques like media mix modelling, and contribute to growth strategies through customersegmentation and performance analysis. Ideal for someone who thrives on turning complex data into clear, impactful business solutions! You’ll also be managing a direct report. SKILLS + … Python too, this is a bonus but not essential) Data visualisation tools – open to any e.g. power BI, Tableau, Looker Marketing analytics experience in campaign measurement and performance tracking, customersegmentation and commercial insights Excellent stakeholder engagement and storytelling abilities Problem-solving mindset and experience solving business problems HOW TO APPLY If this sounds like the role for More ❯
Insights Analyst Do you have a passion for transforming data into actionable insights? Does continuous improvement drive you? We are seeking an Insight Analyst to provide comprehensive business, customer and operational intelligence for our client. You will conduct customersegmentation studies and undertake detailed analytical projects to enhance service delivery and maintain a customer-centric approach. … You will become part of a 15-strong analytics team that delivers performance reporting, customer intelligence, business analysis and research services. This 12-month fixed-term position requires substantial experience in insight generation and data analytics. You must demonstrate proficiency in applying analytical methodologies and processing complex datasets. Strong analytical thinking and superior written and verbal communication abilities are More ❯
South West London, London, United Kingdom Hybrid / WFH Options
NFP People
CRM and Customer Data Lead We're looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team. This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: SIT54 CRM and Customer Data Lead Location: Home … video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation … supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way. Key responsibilities will include: Oversight and continuous improvement of CRM data. Selection analysis and visualisations that support product owners to have a deeper understanding of our customers. Lead on increasing the utilisation of selection and marketing automation products such as Apteco More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with key … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customersegmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics More ❯
Job Title: Senior Technical Customer Success Manager (Accounting Software) Location: Remote (with one monthly visit to our Poole HQ) Company Type: Rapidly Growing Start-up/Scale-up Reports to: Head of Customer Success/Director of Customer Experience Employment Type: Full-time Salary: Competitive + Equity + Benefits Awards: The Times Top Place to Work … years on The Times Top Places to Work list, our people-first culture fosters innovation, inclusion, and purpose-driven success. The Opportunity We’re looking for a Senior Technical Customer Success Manager to lead the success of our strategic customer segments and act as a trusted advisor for clients navigating complex financial workflows. This is a high-impact … role for a seasoned professional with deep experience in both customer success and finance/accounting technology. You’ll work cross-functionally with Product, Engineering, and Sales to elevate the customer experience, drive retention and expansion, and contribute to the evolution of our success strategy. You'll also serve as a mentor to junior CSMs and help shape More ❯