18 of 18 Remote/Hybrid Customer Service Jobs in the South West

Role: Deputy Service Desk Lead (Shift Based) Salary: £30,000 - £32,500 Location: Shrivenham (Hybrid – 1 Week On-Site, 1 Week Remote) Network IT are supporting a fast-growing organisation seeking a Deputy Service Desk Lead to help oversee day-to-day Service Desk operations … shift-based environment. You will play a key role in supporting the Shift Leader, guiding a team of Service Desk Engineers, and ensuring customer-focused, high-quality technical support delivery across all incoming incidents and requests.This is an excellent opportunity for an experienced Service Desk professional ready ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized ...

Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanent About the Role We're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting a diverse range … customers across multiple technologies. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and developing their technical skills in a structured MSP setting. Key Responsibilities Provide 1st and 2nd line support to end users via phone, email, and ticketing system Troubleshoot issues ...

excellent opportunity has arisen for an experienced 2nd Line Engineer ideally with experience at a supervisory/team lead level, to join our customer, based in Salisbury. The IT function is central to enabling colleagues across the organisation to deliver critical services. This is a permanent position offering hybrid … ensuring the effective delivery of IT support services across the business. You will be responsible for the day-to-day operation of the IT service desk, acting as a technical escalation point for complex and high-priority incidents and ensuring consistently high levels of customer satisfaction.You will oversee ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

take your career to the next level? We are currently recruiting Infrastructure Operations Engineer’s with a passion for delivering high levels of service and experience that compliments the technical excellence already in the team. This is a fantastic opportunity for candidates looking to progress their career as this … learn, develop, grow and progress within the account and wider business. We would welcome applications from candidates with a variety of IT backgrounds including Service Desk and IT Support. This role will be hybrid with typically 3 days per week in the office at one of our sites ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Bristol office - Monday to Friday - 3 days office 2 days remote working hours 8.30-5.30 Role Overview: We are looking … ensure data accuracy. Prepare sales documentation, including contracts, deal packs, and quotes. Create and distribute KPI reports regarding sales targets and pipelines. Handle customer queries regarding services and orders. Coordinate with internal departments to process sales orders. Organise sales materials and ensure compliance with internal procedures. SKILLS AND EXPERIENCE ...

month fixed-term contract, with the potential to become permanent. This role involves coordinating engineer appointments for commercial customers, managing schedules efficiently, and handling customer enquiries via phone and email. You will work closely with engineers and internal teams to ensure appointments are arranged in line with service level agreements and operational targets. Key Responsibilities Booking and managing engineer appointments Handling inbound and outbound customer queries Scheduling work efficiently across engineer diaries Coordinating urgent or emergency appointments Liaising with internal teams and engineers Working towards team KPIs and service targets About You Previous scheduling, administration ...

date with accurate information and relevant time entries • Maintain client confidentiality at all times • Adhere to the data protection act • Focus on maintaining effective customer service 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond ...

please note, no public transport available) Renishaw is embarking on a major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from legacy … both local and global teams. Ability to challenge assumptions, identify risks, and resolve conflicts. Desirable Strong understanding of D365 modules (Finance, Supply Chain, Sales, Customer Service) and their integration points. Knowledge of localisation requirements, including statutory, tax, and compliance considerations. Experience in data migration, change management, and user ...

Customer Services & Support Executive Remote UK Based £25,000+ DOE & Great Benefits Join Our Dynamic Team at Affino! Affino is a fast-growing, innovative SaaS company delivering a market-leading business platform for media companies, associations, and consultancies. We re looking for a confident and motivated Customer Services … Executive to join our friendly and collaborative team. This is a home-based role where you ll play a key part in delivering exceptional customer support, helping clients get the most out of our cutting-edge Affino platform. Key Responsibilities of the Customer Services Executive: Provide first-line ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You : 25 days holiday, rising ...

Build rapport & nurture relationships with C-level prospects in DACH region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities for high ...

English • German • French • Dutch • Swedish • Norwegian • Finnish • Danish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in EMEA region … main point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further 🌟 What ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH region … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value ...

position in Data Inputting/Co-ordination? If you’re a proactive, confident individual with strong technical expertise, who takes pride in delivering excellent service, we want you on our team! Join us for a role where your contributions truly matter. Plus, enjoy a Monday to Friday schedule. … They now have a team of 90 dedicated employees, who possess a wealth of knowledge which enables them to provide their clients with outstanding customer service. They are a fun, friendly and sociable company, who offer extensive training to all employees along with some fantastic of opportunities for career ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you: Year ...