1 to 25 of 30 Remote/Hybrid Customer Service Jobs in the South West

Senior Service Desk Analyst Programme Name: LCST Location: Bristol, UK (Working on site at Emersons Green, Bristol a minimum of 3 days a week) Hours: MondayFriday, 08:0017:00, (8 hour shifts) Are you ready for your next career challenge?.. Role Overview: Leidos are seeking an experienced Senior … Service Desk Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex, fast ...

Customer Support Specialist Location: Bournemouth Hybrid Salary: £26,500 per annum + 10% bonus Hours: Monday to Friday, 08:30am - 17:30pm We are looking for a proactive and customer-focused Customer Support Specialist to join a dynamic support team. This is a fantastic opportunity for someone … enjoys delivering excellent customer service while working closely with both sales and technical teams to ensure a seamless customer experience. The Role As a Customer Support Specialist, you will be the first point of contact for customers, providing both technical and non-technical support across ...

company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers and our teams. You will serve as a product specialist, advising cross functional stakeholders with data … approach to identifying technical gaps and leveraging process excellence methodologies will play a key role in enhancing collaboration across teams, ultimately elevating the overall customer experience. RESPONSIBILITES Efficiently manage and respond to customer inquiries across multiple channels, including phone, email and live chat, providing support across all locations ...

Description Motability Operations is seeking a Product Owner to become an integral part of our Agile development team for OEM & Dealers within the Customer-B2B value stream. In this role, you will be collaborating closely with our Commercial Operations, Customer Service & Technology divisions, as well as third … manufacturer, dealer and convertor partners to successfully deliver to our customers - driving continuous improvement aligned to insight and commercial outcomes. Qualifications You are a customer-focused Product Owner (or similar) with a passion for delivering reliable, scalable services that support a wide network of partners. You enjoy solving problems ...

Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. … youve also worked in the following roles, wed also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have ...

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem … solving and service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well ...

Functional decisions to help client Testing execution Your Profile Essential Skills/Knowledge/Experience Oracle C2M or CC&B and MDM functional like customer service, billing, OUI framework, integration with MDM, Meter data management, OU framework, integration with CC&B Sound knowledge in modules like billing, payments … management, credit and collections, case management, move-in move out, new connections Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals Knowledge of C2M/CCB/MDM batches, algorithms and plug in points Desirable Skills/Knowledge/ ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You : 25 days holiday, rising ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized ...

Service Desk Apprentice will support end users of Claranet’s Managed Workplace service by providing remote technical assistance across managed hardware, software, Microsoft 365, and endpoint services. Role Working as part of the Service Desk team, the apprentice will play a key role in troubleshooting, maintaining … clients’ employees. This entry-level position is designed for someone eager to learn and develop core IT support skills in a fast-paced, customer-focused environment. Role Mission: Claranet’s mission is to deliver exceptional workplace technology experiences for our customers. As a Service Desk Apprentice you will ...

solutions for every job, across every sector. We are currently looking for a Mobile Engineer to join our team in Plymouth. Based primarily at customer sites, you will play a vital role in ensuring equipment is maintained to the highest standards, service schedules are adhered to, and customers … both independently and collaboratively to keep operations running smoothly and efficiently. Key Responsibilities Carry out routine servicing, inspections, and maintenance of hire equipment at customer sites Diagnose faults and carry out repairs quickly and effectively Respond promptly to breakdowns, minimising downtime for customers Ensure all equipment service records ...

Graduate Sales London And Birmingham 2026 Start Dates Released Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony … cybersecurity solutions to over 5,000 business customers, many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed ...

resilient. You'll manage incidents, problems, changes and releases, taking ownership and working closely with internal teams and third-party suppliers to meet service level expectations. The role is varied, combining technical troubleshooting with planning, systems improvement, and collaboration with operational stakeholders. You'll also support routine upgrades, oversee … implementation of new SCADA functionality and technologies, and participate in an out-of-hours standby rota to support 24/7 service availability. Key responsibilities Strategy & Planning Help develop detailed plans for SCADA upgrades and implementations. Design and architect application and infrastructure environments to support OT platforms. Establish ...

support analysts based in Bristol. The support team is the first line of contact for all the client queries, working conscientiously to ensure customer concerns are addressed effectively and providing resolutions within the SLA. Their companies mission is to enable Health Insurers to rapidly add value through technology solutions … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with client ...

Description Motability Operations is looking for a strategically minded, commercially focused, and customer-centric Product Manager to lead our Finance Product Team. You will be responsible for shaping the product vision and delivery strategy for the financial backbone of Motability Operations, ensuring our finance products, platforms, and processes support … range of stakeholders, balancing differing priorities and requirements to shape and evolve a strategic roadmap that maximises business value, supports financial objectives, and meets customer needs in a changing market. You bring a strong understanding of financial processes, controls, and operational considerations, alongside the ability to translate business needs ...

have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft … practices to ensure not only compliance, but also best practise from an employment perspective. About the Role As an experienced analyst with a customer-first mindset, you will be an influential storyteller that can translate data into clear, commercial, and actionable insights that empower the wider team and play ...

support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related … covering all areas of Business Development for our successful and growing outdoor learning service. Surrey Outdoor Learning and Development (SOLD) is a self-financing service within Surrey County Council generating over 3.3 million of revenue with a strong vision and set of core values. We have ambitious financial targets ...

responsible for supporting pre-sales activities across all of our core services, with focus on technical assurance, penetration testing and incident response, ensuring excellent customer service is provided from the outset. You will have a consultative approach to working with our clients and will focus on ensuring that … bids Day-to-day support of the Sales Team Working very closely with our technical consultants to ensure: New services, developments in the existing service portfolio and technical delivery methodologies are well understood. Client engagements are appropriately scoped and requisite information is fully identified. Supporting ...

have been voted a "Great Place To Work" and partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections using the latest contact centre technology. They're truly focused on career development and opportunity, will put you through training, certifications and courses … will help you succeed in this role? Experience working within IT Support (Full training on technologies will be provided) Good understanding of IT. Good customer service skills. The salary & benefits: Salary of £28,000-£30,000 per annum 25 days annual leave (increasing to 30 days with tenure ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xkybehq Azure ExperienceworkingwithREST ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xkybehq Azure ExperienceworkingwithREST ...

Line Support Engineer –Hybrid - Bristol VIQU have been approached by a customer requiring a 1 Line Support contractor to provide BAU support working to triage 1 line incidents. You will be required to support a team triaging a backlog of tickets. The successful 1 Line Support will have solid … previous experience in IT Support and will be committed to delivering excellent customer service. Key skills & responsibilities for the First Line Support: Triaging incidents relating to an IT application. Experience supporting client facing software would be beneficial Supporting face to face IT Support with internal users Excellent customer ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto£90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewithDynamics365CEandthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure ExperienceworkingwithREST/SOAPAPIsandAzureservices Strongunderstandingofarchitecturalbestpractices ...

support processes Must-Have Experience Strong functional experience with Oracle Utilities C2M, CC&B, and/or MDM Knowledge of key functional areas: customer service, billing, payments, and meter data management Understanding of Oracle Utilities Integration (OUI) framework and system integrations Experience across modules such as billing, meter … move-in/move-out, and new connections Hands-on experience with configuration tools: Business Objects (BO), Maintenance Objects (MO), UI Maps, Business Scripts, Service Scripts, BPA Scripts, Zones, and Portals Contract Details Day Rate: £510 per day Length: 6 months (extension potential) Start: ASAP Location: Exeter- Hybrid ...