1 to 25 of 33 Remote/Hybrid Customer Service Jobs in the South West

services, telecoms, network, and cybersecurity. This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. … while delivering exceptional customer service to our customers. You will be required to travel and work flexibly, including overnight stays. Responsibilities: Represent the company with a high standard of professionalism, including appearance, attendance, timekeeping, and reliability. Establish and maintain relationships with key partners, ensuring we provide a unified ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Purpose: To support the maintenance and development of the organisations IT Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites … highly available system design to achieve this alongside a proactive approach. What were looking for: Strong troubleshooting skills across hardware, software, and networks Excellent customer service and communication skills Ability to prioritise workload and work under pressure A proactive and team-oriented mindset Key Responsibilities IT Infrastructure & Systems ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles … from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent JOB OVERVIEW Build your technical breadth in a customer-focused managed-services environment with varied support and project exposure. The IT Support Engineer/Service Desk Analyst helps clients stay productive ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...

Field Services Engineer Location: Home Based/Field Based, travel to customer sites around Swindon Hours: 37.5 hours per week, typically 7.5 hours per day Equipment Provided: Company vehicle, laptop and mobile phone & fuel card Security Clearance: Required - or we can put you through this if successful … looking for an experienced Field Services Engineer to join a growing IT services team, providing on-site technical support across a range of customer environments. This is a home-based position , however you will be allocated to different customer sites by a central PMO team depending on business ...

sector (RFI/RFPs, enterprise proposals). This role bridges technical solution consultancy and compelling proposal writing, ensuring Unity5’s technical solutions align with customer requirements across both the more agile private sector environments and highly regulated public sector procurement frameworks. The Unity5 Commercial team is responsible for direct … talk to this in demonstrations. Technical Advocacy: Act as a subject matter expert during pitch meetings, client presentations, and technical Q&A sessions. Strong customer care ethos and customer satisfaction focus: To work with the wider team and specifically the Sales, Marketing, Implementation and Product Management, to maintain ...

months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone support , alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software and connectivity ...

months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone support , alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software and connectivity ...

months - FTC) Odevo UK | Hybrid | Competitive Salary + benefits Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone and remote support, alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software ...

transforming the way Motability Operations understands and manages its fleet, using connected vehicle data such as vehicle health, mileage and diagnostic information to improve customer experience, operational efficiency and commercial outcomes. We're looking for a Senior MI Analyst specialising in Connected Mobility to join the Customer Services … work with large and complex datasets, develop reporting and analytical products, investigate emerging trends and use connected vehicle data alongside our wider customer and operational data to build a more complete understanding of our customers and fleet. You'll be expected to go beyond responding to requests. ...

Cyber Security Consultancy £30-40k circa dependant on experience (negotiable) Due to continued growth and success, we are looking for a motivated and customer focused Technical Account Consultant to join our expanding Sales team. This is an opportunity for a graduate or early-career professional to take direct … client environments, priorities, assurance requirements and business objectives, and will use this insight to progress account activity, prepare client communications and support well-informed service discussions. The role will involve owning defined activities across the sales lifecycle, including responding to inbound enquiries, maintaining CRM records, coordinating meetings, supporting technical ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

working with Finance users, Subject Matter Experts (SMEs), Technology colleagues, vendors, consultants and control owners. You communicate clearly, keep stakeholders informed and take a customer/stakeholder-focused approach to support and problem-solving. You are proactive and flexible, able to manage competing priorities while maintaining accuracy, evidence quality … system-dependent Finance processes, such as ERP/accounting systems, treasury and banking systems, payment solutions, reconciliation platforms, planning tools, reporting tools or service-management platforms Practical understanding of Finance-side systems-control mechanisms and their role in protecting BAU stability, auditability and compliance Experience supporting, assuring or delivering ...

leading technology and cloud solutions partner of UK SMEs. The team are successfully building a national presence delivering market leading solutions and service levels to an impressive client list and are now looking for ambitious team members to add their own ideas, skills, and energy to the talented … term, relationships with a portfolio of CT clients and support the ir commercial and operational ambitions through the profitable delivery of solutions and contracted service levels . Success demands the ability to articulate compelling solutions to client needs and work with Service and Operational teams to consistently deliver ...

join our IT Services team and provide expert 2nd line support across our business. This is an exciting opportunity for a technically skilled and customer-focused IT professional who thrives on solving complex problems, supporting users, and contributing to the continuous improvement of IT services. You'll work across … reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed ...

hybrid and on-premises environments, contributing to both operational support and strategic projects. You will have the chance to solve complex technical challenges, drive service improvements and play a key role in strengthening our cyber security and infrastructure capabilities. We are looking for motivated individuals who enjoy continuous learning … managed throughout its lifecycle. You will work closely with colleagues, suppliers and partner organisations to deliver technical solutions, share knowledge and support continuous service improvement. The post offers the opportunity to work across a varied technology estate, contribute to strategic infrastructure developments, and influence how digital services evolve within ...

across multiple sites in the Cheltenham area. They are looking for an IT Services Engineer to join their IT Services team and provide professional, customer-focused technical support. The role will provide 1st and 2nd line technical support across hardware, software, networks and a range of IT services, supporting … hours support when necessary, with time off in lieu provided What We're Looking For Previous experience in a IT Support role with Service Desk exposure Strong troubleshooting skills across hardware, software and networks Experience providing 1st and/or 2nd line technical support Good knowledge of Windows ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure security controls are extended across the supply chain and that all technical solutions meet organisational security standards. Monitor industry trends, emerging technologies … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

/Kinetic system. This is a varied role where youll work closely with teams across the business, including Manufacturing, Finance, Supply Chain, Engineering and Customer Services, helping us get the most out of Epicor and our wider business systems. Youll be involved in everything from system development and customisation ...

with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised … Snowflake. Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real ...

design, implementation, and the release of capability to our clients. This role requires deep technical expertise in Azure technologies, excellent problem-solving, and strong customer service skills. Key Responsibilities You will be working within our Azure Solutions Team; your primary focus will include working within our team … Devon, is part of Climb Global Solutions Inc ® (NASDAQ CLMB) with offices also in the USA, Canada and across EMEA. We’re an enthusiastic, customer-focused team; to ensure we can solve our customers’ problems, we invest time in training and personal development. To help the team grow ...

projects. Build effective working relationships across Technology and the wider Poole Bay Holdings business. Coordinate stakeholders across Technology, Sales, Marketing, Finance, Supply Chain, Operations, Customer Service and other functions as required. Facilitate effective project meetings, ensuring clear decisions, actions, owners and deadlines. Communicate project status clearly to technical … part-time staff) Enhanced Maternity pay Enhanced Paternity pay £200 per annum for health and wellbeing activity/gym membership (after 1 year of service) Voucher awards for ideas Quarterly prize draw (after 1 years service) Social committee organising departmental events and activities Summer BBQ and/ ...