Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Confidential
the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customerservice to internal and external stakeholders. Maintain clear and professional communication throughout the support process. Document solutions and create knowledge base articles to … fast-paced environment and handle multiple priorities simultaneously and able to work independently as well as part of a team Desirable of using Jira Service Desk experience in data integration, ETL development, data transformations, and data management. of PowerBI in other advance database technologies like PostgreSQL, MySQL is a … Company bonus scheme (up to 10%) 25 days holiday a year in addition to the statutory bank holidays. (Plus, additional holiday for length of service after 5, 10, 15 years etc). Pension is subject to auto-enrolment, upon day one of joining. The organisation. Employer to make a more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Brighter Places
role: As an IT Systems and Database Analyst, you'll design new IT solutions, modify existing systems and integrate new features, to improve our customerservice and our business efficiency. The role will largely be focused on developing technical solutions on the MRI housing management, finance and asset … systems, modules and way of working across all aspects of the housing management, finance and asset management systems as well as IT infrastructure. Utilise customer journeys to develop IT technical solutions that maximise the customer experience and improve business processes. Lead on upgrades of systems to ensure Brighter more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Hays Technology
of our operation, armed with the skills and passion to tackle any challenge head-on. From managing incidents with finesse to providing top-notch customerservice, you'll be the driving force behind our success. With a current team of 5 2nd and 3rd line engineers, you will more »
South West London, Greater London, United Kingdom Hybrid / WFH Options
Language Business
Support Specialist Your main responsibility will be to offer 1st Line technical support to German speaking customers and will include the following responsibilities: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions Technical requests are received in the form of email, Web Form … Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests Resolve customer queries by gathering appropriate information from the customer, then researching and resolving the issue Pro-actively maintaining knowledge and updating themselves on all … to time when necessary The successful candidate background, experiences and skills Fluent in German and English is essential Experience in IT support, helpdesk or customerservice is preferred - working knowledge of Computer Networks and a proficient knowledge of PC Architecture Demonstrate a successful education Apple Mac & Linux OS more »
South West London, London, United Kingdom Hybrid / WFH Options
REC-REVOLUTION LTD
set criteria Product lifecycle management Overseeing that all products, categories and pages are uploaded accurately onsite. Where applicable ensuring that all product descriptions use customer-friendly language, reworking page titles, links, imagery and meta descriptions Responsible for enhancing site navigation, refining the customer journey, and strategically placing products … to be the go-to location for premium fashion and housewares on our high streets. We are proud to continue the tradition of excellent customerservice delivered through our fantastic teams. more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
The Growth Consultants
smoothly translate complex changes and technical concepts into easily digestible content. Client Summary Our client is a trailblazer in delivering innovative solutions and exceptional service experiences. With a strong focus on customer satisfaction and a commitment to staying ahead of industry trends, they are dedicated to empowering their … managing external photoshoots, events, or video production (Desirable) Why join them? Be part of a forward-thinking company leading the charge in revolution and customerservice excellence. Enjoy numerous opportunities for personal and professional development, with support for continuous learning and career advancement. Work alongside a collaborative and more »
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Confidential
your time between home, our offices (Bristol, Birmingham, Farnborough and Nottingham) and visiting sites/customers. Willmott Dixon is driven by quality and personable customerservice and to this day we remain family owned and take pride in our core values. We are passionate about people and have more »
South West London, London, United Kingdom Hybrid / WFH Options
Bolt-On Recruitment
sites to install and commission fire and security systems. You will be working remotely, covering the London and Home-Counties area in a Field Service role. Duties: Attend both residential and commercial sites installing & commissioning intruder, fire, CCTV, and entry/access control systems (cross training will be provided … your individual engineering skills and continuous improvement of technical ability. You will be expected to learn and train on new technologies and disciplines. Be customer focused and fully committed to improving the quality of service to all customers, maintaining the companys name and reputation. Progression available, moving into … for 8.30am finish 5.30pm with an hours break. Skills & Attributes: Good technical knowledge and engineering skills. Aptitude in fault finding. Excellent communication skills and customerservice focused. Good organisation and time management. Good attention to detail. Ability to work under pressure. Essential Qualifications: 5 years plus industry experience. more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
RNLI
will undertake a fast-paced, technical role on a steep learning curve. It will be your responsibility to provide Networking & Telephony support and excellent customerservice to our clients. Some of your responsibilities will include: - Use the ticketing system to log customer enquiries - Proactively monitor for traps … 2nd line support of faults and outages About you Knowledge and Experience required: - Passion for working within the Networking & Telephony field. - Ability to handle customer queries over the phone in a polite and professional way. - We are looking for candidates that have?either: - Completed a relevant Networking degree. - Achieved … an industry-standard networking certification (CCNA). - Experience working in a similar Service Desk IT/Network support role. Desirable skills: - Strong understanding of Networking fundamentals (routing, switching, TCP/IP, DNS). - Understanding of routing and redundancy protocols (BGP, OSPF, VRRP, HSPR). - Experience working within a Network more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
small team of L2 Engineers, you will be a key point of escalation for IT and Server issues raised from the L1 Engineers. Your customerservice skills will play a pivotal part in upholding the first-class reputation achieved from their established client base. You will also liaise more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
BARNETT WADDINGHAM & CO
delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customerservice, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »
Fairford, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Siamo Recruitment
to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … within dedicated timeframes The ideal candidate for this Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customerservice exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »
Fairford, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Siamo Recruitment
to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … dedicated timeframes The ideal candidate for this IT Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customerservice exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »
3 UNIVERSAL SQUARE, DEVONSHIRE STREET NORTH, MANCHESTER, England Hybrid / WFH Options
UK VERSITY ONLINE LIMITED
completion Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently Customer Communication: Inform customers of updates and progress for their incidents and requests, providing exceptional customerservice and ensuring users are informed and more »
South West London, London, United Kingdom Hybrid / WFH Options
HR Solutions
in marketing, knowledge of new marketing technology and tools Ability to multitask, prioritise effectively, and consistently meet deadlines in a dynamic work environment Great customerservice with excellent written and spoken communication Proactive business engagement to support key themes. Competency specification: Professionalism & Integrity (Customer impact, Commitment, Efficient more »
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Confidential
talent solutions. We specialise in sourcing contract and permanent talent for the IT, Tech & Engineering sector and we are passionate about providing top class service, which in turn will support our ambitious regional and global growth plans. To support significant growth, we are looking for Principal Consultants to join … grow sales revenue within your technical market Generate quality business leads to create a pipeline of future business opportunities within your market Provide excellent customerservice to both candidates and clients with an emphasis on establishing long-lasting business relationships End-to-end recruitment activities, including all candidate more »
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
and registration processes Support in coordinating class scheduling and room assignments Contribute to the development and maintenance of academic policies and procedures Provide exceptional customerservice to students, faculty, and staff Assist with ad hoc tasks and related activities What we're looking for: Strong organisational and administrative more »
and present our SaaS solutions - Collaborate with the sales team to develop and implement sales strategies - Build and maintain relationships with clients to drive customer retention and upsell opportunities - Provide product demonstrations and presentations to showcase the value of our SaaS offerings - Negotiate and close deals with clients to … competitor activities to inform sales strategies Qualifications: - Bachelor's degree in Business Administration, Sales, Marketing, or related field - Proven track record in sales or customerservice roles - Strong communication, negotiation, and interpersonal skills - Ability to work effectively in a team environment and collaborate with cross-functional teams - Knowledge more »
Dorchester, Dorset, South West, United Kingdom Hybrid / WFH Options
Magna Housing Ltd
to the Asset Investment team. The role & what you take care of: To?ensure that our customers?are provided with a high level of customerservice?. To ensure that our recording and reporting?of data is entered?correctly, thus maintaining?our compliance?requirements. To assist the?Project … concise and accurate work. You will have great numeracy, IT literacy and?interpersonal?skills. This post is subject to a Basic?Level Disclosure & Barring Service (DBS) check. Applicants with transferrable skills are encouraged to apply. A full role Profile is attached to this advert. Magna Benefits: We pride ourselves … be able to provide the fantastic range of services to our customers. We offer: 25 days holiday (rising to 30 days after 5 years service) Pension matched up to 8%. Employee assistance & health care cash plan Learning and development Discounts on entertainment, high street shops and grocery shopping more »
Cirencester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Siamo Recruitment
Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Support Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error … client invoice reporting The ideal candidate for this Sales Support Administrator vacancy will have the below: A previous exposure supporting a sales function or customerservice is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Ntrinsic Consulting Europe Limited
to join our Economic Crime Technology team! This role is key in preventing financial crimes as part of a wider team committed to excellent customer service. The role involves providing production support (primary responsibility) and tackling other engineering tasks ? The client is a financial institution on a mission to more »
7 Market Street, Lichfield, England Hybrid / WFH Options
RECRUITMENT EDUCATION GLOBAL SERVICES LTD
someone with excellent rapport building skills and is comfortable & confident speaking to people on the phone & in person who is able to demonstrate outstanding customer service. Duties include placing job adverts for roles across our target areas plus more. Role Responsibilities will include, but are not limited to: Supporting more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
NFP People
Champions' group. About You You will have proven experience of supporting Salesforce and Salesforce NPSP (FinDock experience desirable) You will also have experience of: Customerservice with strong influencing skills Managing stakeholders up to senior management level Gathering technical requirements and translating into logical format Salesforce training Collaborating more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
File Dynamics
Purpose: We are looking for a Support Analyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to deliver excellent IT support whilst offering a very high standard of customer service. As a Support … to take telephone calls from our clients and confidently deliver first line IT technical support to them. Manage support issues in line with agreed service standards. Escalate any necessary issues with your senior. Visit client offices on-site. Skills/Competencies required: Previous experience of working in a busy … and professional IT Service desk is essential. Ability to deliver excellent customer service. Able to thoroughly investigate and troubleshoot IT technical issues before the point of escalation. Enthusiastic about IT/customer service. Ability to provide user support for various business applications. Able to work calmly and more »
Dartmouth, Devon, South West, United Kingdom Hybrid / WFH Options
Meridian Business Support Limited
the office daily. The Opportunity: A senior administrator orientated Logistics Coordinator 's role within a global distribution business. You will be responsible for coordinating customer accounts. This involves order placement, expediting stock and resolving operational issues, chasing updates from internal departments, prioritizing and coordinating processes (internal stock moves and … kitting) with Demand Planning department and providing accurate updates to key customers, as promptly as possible. Job Responsibilities: Processing of customer orders and providing delivery confirmations in an efficient and timely manner. Work with Supply Planners to expedite purchase orders to ensure timely delivery of goods to meet customer needs. Work withthe Buying teamto ensure stock meets ISIR certification to achieve customers quality standards. Cancellation and reduction of customer orders to avoid customer surplus/overstock. Creation of ASN (Advanced Shipping Notifications) in excel template format for customer consignments. First point of contact for all more »