51 to 57 of 57 Customer Service Jobs in the South West with Remote Work Options

and Technology (DDaT) team. As part of our technology strategy, we have invested in a number of modern technologies including Microsoft Dynamics 365 for customer services and operations, a suite of enterprise applications, Microsoft M365 for our modern workplace technologies, Microsoft Azure, a large Fortinet SD-WAN and we … our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a number … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

do not apply if you are unable to make the commute on a daily basis) Main Duties Manage KPIs on an ongoing basis - covering service, production, and other operational metrics; Proactively engage with different areas of the business to sponsor change and growth in line with company objectives; Perform … maintaining deadlines; Work with finance team to ensure data sources and metrics used for reporting are consistent & robust; Monitoring of complaints and feedback to customer services manager Competencies Experience with SQL Excellent knowledge of reporting and visualization tools MS Excel, Pivot Tables, V- Look up, MS Power BI, PowerPoint more »

specialists from different scientific disciplines, this role focuses on technical sales support, as well as scientific instrument and application development. This role requires significant customer facing interaction and would be well suited to a self-motivated individual who has good communication skills and can use their initiative and knowledge … includes full training as required. Responsibilities Supporting the sales team by demonstrating the capabilities and performance of Renishaws Raman instrumentation on a range of customer samples, during live demonstrations and by running local seminars and workshops Discovering and developing new applications of Raman spectroscopy, presenting results at international conferences … technical/scientific conversation with customers. Finally, they will be able to have a positive and confident attitude and deliver a high standard of customer service. Benefits When you join Renishaw, we're committing to your future career. That's because we believe in developing our people's skills more »

customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of new releases, updating product documentation … delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting account managers with customer reviews. Providing high quality support to customers and partners via our cloud-based support desk Managing the progress of support tickets from inception to resolution, including follow … up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to customers after they have gone live Testing of new releases Maintaining the more »

role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »

role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »

We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service. Role Key Objectives: To effectively deal with any customer queries or problems To help improve client satisfaction and loyalty To follow relevant procedures To work well within the team … To perform certain specialist procedures as required Achieve sales and profit targets Achieve a sufficient level of skill in appropriate procedures and products Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software Full driving license at some point Be able to … work from home at some point Training Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Progression to full time employment. Apprenticeship Standard Information communications technician more »