101 to 125 of 306 Customer Service Jobs in the South West

digitize our patient record and provide Clinical staff with fast, simple and controlled access to patient data for clinical use in patient care and service optimization. We are now looking for a Data Correction/Quality Officer to join the team to help us deliver on our ambitions as … enthusiastic and motivated person who is willing to play an integral role in the implementation of data quality and provide a comprehensive Clinical Support Service for the Trust. Above all, you will also need to be extremely well organised, energetic and enthusiastic. If this is you, and you like … excellent interpersonal skills, self-motivated with a genuine passion for improving data. Excellent communication skills and close attention to detail are required for this customer facing role, you will need to be able to adapt to a very challenging workload and the need to prioritise and "think outside the more »

Logical and lateral thinking. Advanced IT skills and adaptability to new technology. Problem-solving and analytical abilities. Attention to detail. Excellent client management and customer service. Strong verbal and written communication. Organizational and time management skills. Ability to work independently and collaboratively. Education & Qualifications: Degree in Geomatics/Engineering more »

3rd Line Support Engineer Portishead - Hybrid Up to £45,000 + Benefits I am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent 3rd Line Support Engineer to join the growing team. You can expect to be supporting the wide client … base with various IT issues. Responsibilities for the 3rd Line Support Engineer: Engage with customers through various channels to provide effective service to customer end users Prioritisation and management of allocated tickets, ensuring these are resolved within agreed SLAs Provide in depth diagnosis and resolutions of incidents Be more »

Support to achieve Pilgrims audit requirements. - Complaint Management Reviewing and trending complaint data. Liaising with suppliers to develop improvement plans. Providing support to the customer services team in responding to complaints, or directly in case of more serious complaints. Responsible for the identification, segregation, traceability of quality-assured products more »

3rd Line Service Desk Engineer Location: Gloucester Salary: £42,000 The Role The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract and to support 1st and 2nd line service desk … engineers. The role is responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will consult on infrastructure problems and provide suitable networking solutions, take ownership … working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs o Maintaining 95% or above on our service desk SLA agreements o Maintaining the GBE Converge IT network, ensuring that any items of risk are highlighted or removed from the infrastructure o more »

for a Level 3 Apprenticeship in Information Communication Technology whilst gaining practical work experience. Role You will be working as part of the Technology Service Desk, with placements across the technology department to gain a good understanding of all Technology aspects and lifecycle. As part of your job role … Months Positions Available 1 Closing Date Thursday, 4th July 2024 Start Date Sunday, 7th July 2024 Desired Skills Team working Initiative Communication skills Customer care skills IT skills Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the Employer Sanctuary Group One … a range of other services including maintenance, care and telecare, all of which are delivered by our resolute employees who are completely committed to customer service. more »

Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required … to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to … the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited more »

management and project management Manage appointments, schedules and time by effective planning of calls, travel and meetings Maintain flexibility to ensure reactiveness to meet customer needs Represent MGF and be an ambassador at events, exhibitions and presentations The core requirements for this role are: Experience within the construction hire … sales commission will be offered to the right candidate Option to purchase additional days of annual leave Additional annual leave awarded to recognise long-service Pension Scheme Life Assurance Opportunities for training, development, and career progression Award and recognition initiatives Discretionary bonus scheme based on business performance Security of … company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes, and people to achieve long term sustainable growth. Employing over more »

Service Desk Engineer - Yeovil (Hybrid) - £27k-£30k I am seeking a Service Desk Engineer to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Service Desk Engineer will provide Technical Support through email, ticketing system, or phone … a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements. Benefits: 23 days holiday + bank holiday Medical Cash plan Quarterly wellbeing time Enhanced maternity and paternity leave Excellent training + paid … certifications Company activity days As the successful Service Desk Engineer, you will have experience in some of the following: Experience working as a IT Engineer Have a relevant qualification in IT Experience in supporting IT, Wi-Fi and Networking technologies Excellent customer service skills Excellent communication skills more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package Circa … Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan more »

This IT Service and Security provider are seeking an IT Project Management to join their dynamic team in Cheltenham! To benefit from a competitive salary of up to £45k per annum and a collaborative and skilled team environment, read on IT Project Engineer Cheltenham, GL50 1BB Full time, permanent … sized businesses find tailored IT solutions that meet their specific needs, from cloud migration to IT security enhancements. Their extensive expertise and commitment to customer satisfaction have earned them a trusted reputation in the industry. Due to continued growth, they are now seeking an IT Project Engineer to be … complex issues, and mentoring helpdesk staff The Ideal Candidate: They are seeking a proactive and technically skilled IT Project Engineer who can deliver excellent customer service, you must also have: Strong technical knowledge in networking, servers, storage, virtualisation, and security. Proven experience in managing IT infrastructure projects Ability more »

Description To deal with and fulfil service requests that are logged with the ITSC - this includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. This is a predominately customer service focused role, you will be responsible for taking … ownership and management of internal customer requests and setting expectations whilst meeting the needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as … a liaison with handover points (Technology) to drive through a resolution on behalf of the customer and deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to more »

inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … succeed at GXO: Previous experience in a Transport environment with some experience of WMS systems Knowledge and experience with Transport Compliance is desirable Excellent customer service skills An ability to grow alongside and develop within a small but dynamic team Strong knowledge of Health and Safety regulations We more »

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

the office daily. The Opportunity: A senior administrator orientated Logistics Coordinator 's role within a global distribution business. You will be responsible for coordinating customer accounts. This involves order placement, expediting stock and resolving operational issues, chasing updates from internal departments, prioritizing and coordinating processes (internal stock moves and … kitting) with Demand Planning department and providing accurate updates to key customers, as promptly as possible. Job Responsibilities: Processing of customer orders and providing delivery confirmations in an efficient and timely manner. Work with Supply Planners to expedite purchase orders to ensure timely delivery of goods to meet customer needs. Work withthe Buying teamto ensure stock meets ISIR certification to achieve customers quality standards. Cancellation and reduction of customer orders to avoid customer surplus/overstock. Creation of ASN (Advanced Shipping Notifications) in excel template format for customer consignments. First point of contact for all more »

who will treat you as more than just another number. Work for a leading company within the engineering industry who pride themselves on their customer service standards across Europe. This lucky Administrator will play a vital role and will be able to increase your knowledge with a company … focused on being a great place to work. This Administrator Role will include: * Administrator role * Genergal admin tasks * Dealing and communicating with customers * Evaluate customer purchase orders and others The successful Administrator will have: * A background as an Administrator or similar * Experience with Microsoft 365 is essential * Experience within … a technical/engineering environment preferred * Live commutable to Clevedon If interested, please contact apply or call Georgia on 07458163040. Keywords: service administrator, administrator, admin, clevedon, bristol, bath, weston-super-mare This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are more »

Right to work in the UK with a 5-year check able education or employment history Reliable, punctual and well presented at all times. Customer focused, polite, tactful and discrete. Valid SIA licence (desirable) CCTV SIA (desirable) Health and Safety at Work (desirable) Customer Service Training (desirable more »

to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … dedicated timeframes The ideal candidate for this IT Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »

right time. With outstanding renewal rates, their business is thriving and rapidly expanding. Due to a recent surge in clients, they are strengthening their customer success team and seeking passionate customer success account managers to join them. You will be part of our expanding customer success team … focusing on client support and account management The successful Client Success Manager will report into the Director of Customer Service and will:- Have prior experience in a customer success manager or account management role, ideally within a B2B environment. Have superb attention to detail Have a willingness … account as much as possible and encouraging engagement by providing creative solutions to their issues. This is not a sales role, but is heavily customer service focused. With strong retention rates, they wish to ensure that clients renew each year and are getting the ROI on their investment. more »

customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of new releases, updating product documentation … delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting account managers with customer reviews. Providing high quality support to customers and partners via our cloud-based support desk Managing the progress of support tickets from inception to resolution, including follow … up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to customers after they have gone live Testing of new releases Maintaining the more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

Junior IT Support Engineer | Chippenham | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

The Role: Service Delivery Team Leader To work as part of the PIB management team to lead a team of remote Service Delivery Handlers providing support and assistance to the Account Handlers with their day-to-day client service and account broking. To drive the performance of … the Service Delivery Handlers, whilst ensuring staff engagement and delivering solutions to problems. Reporting into the Head of Service Delivery, the Service Delivery Team Leader will lead the Service Delivery handler team. Working to provide outstanding customer service through coaching and developing of the … process improvement. Will be KPI driven to ensure the teams success and always put the client at the heart of what you do. The Service Delivery team will play a key role in the future of client service delivery at PIB, underpinning the service excellence PIB require more »

to grow company name and sales Managing a portfolio of clients with pre and post aftersales support Drive new products and upsell to existing customer base Consult lapsed client base and covert back to being a user Generate and provide customer quotes Lead and participate in monthly sales … within dedicated timeframes The ideal candidate for this Sales Account Manager will have the following: Previous sales exposure across B2C or B2B environments Previous customer service exposure is advantageous KPI driven looking to grow their client base Self-motivated Confident engaging with new clients and lapsed users Excellent more »