Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Context
CustomerServiceRepresentative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed CustomerServiceRepresentative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customerservice, IT support, and service delivery excellence. … You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively … with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate serviceMore ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Context
CustomerServiceRepresentative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed CustomerServiceRepresentative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customerservice, IT support, and service delivery excellence. … You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively … with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate serviceMore ❯
CustomerServiceRepresentative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed CustomerServiceRepresentative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customerservice, IT support, and service delivery excellence More ❯
CustomerServiceRepresentative - IT Services Corsham 10 month fixed term contract - £29,000 An exciting opportunity has arisen for a technology focussed CustomerServiceRepresentative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customerservice, IT support, and service delivery excellence. More ❯
1st Floor Unit 3 Marlborough Business Centre, South Woodford, England
THE COMMS GUYS LIMITED
A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc looking for a CustomerServiceRepresentative to engage with the client's needs and requirements. Role Dealing with customers logging faults/service issues across telephone lines and broadband Data Entry Diary Management Administrative Duties Training Opportunity … to become a permanent employee. Apprenticeship Standard Customerservice specialist (level 3) Training Provider CASTLE & CO TRAINING LIMITED Working Week Monday – Friday, between 8:45am – 5:30pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 21st November 2025 Start Date Monday, 1st December 2025 Desired Skills Communication skills IT skills Attention to detail Organisation … skills Customer care skills Problem solving skills Administrative skills Number skills About the Employer THE COMMS GUYS LIMITED A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc. More ❯