3 of 3 Remote IT Analyst Jobs in the South West

IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end-users … across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems. This is a varied, hands … conflicting priorities. A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory More ❯

IT Security Analyst Location: London - Remote with occasional travel to office Salary: £50,000 + Flexible Benefits Scheme Contract type: Permanent About the Role Morson Edge have partnered with a leading organisation to recruit a skilled IT Security Analyst to play a key role in protecting our clients digital infrastructure. You’ll monitor security systems, analyse … threats, and respond to incidents ensuring the confidentiality, integrity, and availability of information assets. Working closely with the IT Security Manager, you’ll help strengthen defences, resolve security issues, and contribute to a proactive cyber-security culture. Key Responsibilities Monitor the organisation’s networks and systems for potential security issues. Investigate and resolve cyber incidents promptly and effectively. Implement … manage security measures including firewalls, encryption, and endpoint protection. Maintain clear documentation of breaches, assessments, and remediation actions. Conduct vulnerability testing, penetration testing, and risk assessments. Collaborate with the IT Security Manager to identify and mitigate network vulnerabilities. Analyse logs from multiple sources to detect and respond to abnormal activity. Assist with internal and external security audits and compliance More ❯

JOB TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients … across the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time. We’re looking for someone enthusiastic … hybrid working, with time split between home and our Swindon office. RESPONSIBILITIES Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction. Log and manage IT incidents and requests accurately, prioritising and resolving tickets within agreed SLAs. Diagnose and troubleshoot technical issues remotely across a range of systems including laptops, phones, AV, Microsoft 365, Dynamics More ❯