2 of 2 IT Asset Management Jobs in the South West

Location: UK Hybrid - Remote working with occasional travel to a local hub Contract Type: Permanent, full-time Our Team We are seeking a highly skilled Software Asset Management (SAM) Specialist to join our SACM team and drive excellence in software compliance, licensing, and optimisation. This is a critical role for ensuring our software estate is cost-effective, compliant … is desirable, as is a deep understanding of software licensing models and compliance frameworks across the enterprise estate. What you'll be doing Leading the end-to-end Software Asset Management lifecycle, including procurement, deployment, usage tracking, and retirement. Maintaining and optimising SAM tooling (Snow License Manager or ServiceNow SAM Pro) and IBM Bigfix\ILMT (desirable). Ensuring … Excellent analytical, reporting and problem-solving skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days More ❯

Main Duties: Triage initial support requests and direct/action accordingly Provide IT support from basic user administration through to project tasks Respond to user requests and assist via telephone, electronically or in person Escalate calls to and liaise with third party support providers/suppliers to resolve issues Monitor stock levels of IT equipment Monitor computing power … procedures ? Essential Requirements: Good standard of education Full driving licence Analytical thinking, problem-solving and root cause analysis skills Attention to detail Excellent organisation and communication skills. Excellent time management with a flexible approach The ability to manage a busy workload whilst thriving under pressure Confidence to communicate with colleagues at all levels Essential Technical Experience: IT degree … qualification or equivalent practical experience A minimum of 3 years previous working experience within varied IT infrastructure and associated services Active Directory user/group/computer admin Windows file permission administration Understanding of Windows group policy (GPOs) Exchange 2016/Exchange Online user admin Windows 10 and 11, Microsoft Office and desktop applications PC builds and software installation More ❯