12 of 12 Remote IT Support Jobs in the South West

IT Support Engineer Position: IT Support Engineer (2nd Line) Location: Chippenham, UK Salary : £29,000 - £35,000 + Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting … base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-prem platforms and services, providing support to users at different businesses, assisting on projects … Key Skills: Microsoft 365 (inc. Teams, OneDrive, SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server (Apply online only) Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR areas and paths of More ❯

IT Support Engineer Position: IT Support Engineer (2nd Line) Location: Chippenham, UK Salary : £29,000 - £35,000 + Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting … base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-prem platforms and services, providing support to users at different businesses, assisting on projects … backups. Key Skills: Microsoft 365 (inc. Teams, OneDrive, SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server 2019 - 2025 Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR areas and paths of More ❯

IT Support Analyst x 2 - Exeter - New! Location: Exeter (Hybrid) A leading organisation - with offices throughout the South West - requires a number of IT Support Analysts to join its growing team. Suitable candidates will have the following relevent experience: Previous experience of working in a helpdesk environment Experienced with Windows 10/11 support and … troubleshooting Experienced with iOS mobile phone support Experienced with Office 365 suite support and management An understanding of Active Directory/Group Policy Basic networking skills, WI-FI, and network cabling Additionally. exposure to the folloiwng would be advantageous: Experience of managing devices within Intune Experience supporting professional services environments Experience managing mailboxes within Exchange Online Ability to More ❯

habitats across the country. They are committed to innovation, sustainability, and providing reliable digital services to their staff and stakeholders. Your new role You'll be the face of IT within a regional office, delivering essential on-site support and collaborating with national teams on broader initiatives. This role involves resolving technical incidents, maintaining equipment, and providing user … support across multiple locations. You'll also have the chance to contribute to documentation, process improvements, and national IT projects. While the role is primarily office-based (4+ days a week), there may be opportunities for occasional remote work and travel to other locations. What you'll need to succeed Strong customer service and communication skills, with the … cloud-based services) Working knowledge of networking fundamentals such as TCP/IP, DNS, and DHCP, as well as physical network connectivity (Wi-Fi, cabling, Switches) Understanding of modern IT security best practices Comfortable working within policy and process, while also taking initiative and managing your own workload Experience collaborating within an IT team and with third-party More ❯

IT Support Technician – 1st/2nd Line 📍 Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer-focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a … solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. 💼 The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as the first point of contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. 🔧 Day-to … Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues (DNS, DHCP, VPN, etc.) Providing iOS mobile device support and remote access troubleshooting Logging, tracking, and updating tickets within More ❯

About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop … technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining … hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications More ❯

Graduate Technology Support Analyst £28,000 to £30,000 - plus training. The Ashdown Group have been engaged by an International market leading organisation who are looking to recruit an outstanding Graduate with a degree in Computer Sciences, Computing, Software Engineering or similar. This is a fantastic opportunity for a high calibre graduate with some commercial experience to join an … organisation, with a desire to train and develop their staff. The successful candidate will focus on providing first class support of bespoke business systems and cloud based applications (SQL Server , JavaScript, Power BI and NetSuite), as well as supporting across business projects. Agile training will be provided Reporting in to the IT manager you will be able to … The ideal candidate will have at least a 2.1 in Computer Science, or a related discipline, have excellent communication skills and be self-motivated and driven. Experience providing customer support would be ideal. This is a fantastic opportunity for a computer science or computing graduate looking to kick-start their career. It is within an organisation dedicated to More ❯

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support professional. This permanent role offers not only a generous salary of £40,000 but also … the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria: A valid driving licence due to travel requirements related to this position. Desired Skills & Experience … Exhibit strong analytical skills required for troubleshooting network systems or software malfunctions swiftly yet meticulously without compromising quality standards set forth by company protocols. This opportunity stands out because it promises growth within an innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support More ❯

IT Support Analyst Salary: £30,000 - £35,000 Location: Bristol Hybrid: 3 days a week in the office About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another IT Support Analyst. We are looking for someone with Microsoft Windows tech stack experience. The company are small … although the role will be on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in an IT Support team working with 1st and 2nd line queries. Windows Server DHCP, DNS Basic Networking skills VLAN, LAN and WAN Hardware Laptop builds Previous experience working for a … Offer Salary up to £35,000, depending on experience 25 days holiday Company Pension scheme Eye care scheme Free on-site parking What’s next? If this sounds like it could be worth a conversation, then apply today and we’ll aim to be in touch shorty. More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer … satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Provide technical support … related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line connections. Log and track incidents and service requests within Salesforce. Coordinate support issues between customers and third-party vendors. Drive ticket resolution within predefined service level agreements. Escalate complex issues to higher-level support teams when necessary. Follow up with More ❯

IT Support Engineer (3rd Line) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. This role is determined as Outside IR35 and requires onsite … work 1-2 times a week in Wiltshire. Key Requirements Work closely with Head of IT Operations, Service Delivery Manager and Infrastructure team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rd line support spectrum to ensure efficient … delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying levels of IT support available to the originating accounts. Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft, and third-party document stores to Microsoft Assist with the More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader with … proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision. In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to … the business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a More ❯