IT Support Jobs in the South West

IT Support
England > South West

The median IT Support salary in the South West is £32,500 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 99 79 56
Rank change year-on-year -20 -23 +105
Permanent jobs requiring an IT Support 80 302 349
As % of all permanent jobs advertised in the South West 2.24% 3.25% 5.15%
As % of the Job Titles category 2.39% 3.38% 5.77%
Number of salaries quoted 77 262 166
10th Percentile £27,500 £21,250 £23,750
25th Percentile £29,750 £24,000 £27,000
Median annual salary (50th Percentile) £32,500 £28,000 £30,000
Median % change year-on-year +16.07% -6.67% +3.45%
75th Percentile £40,000 £34,944 £35,000
90th Percentile £42,500 £40,000 £38,750
England median annual salary £31,500 £29,000 £31,375
% change year-on-year +8.62% -7.57% +8.19%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,353 8,934 6,044
% of permanent jobs with a recognized job title 93.79% 96.22% 89.13%
Number of salaries quoted 2,004 6,537 3,788
10th Percentile £27,250 £28,000 £29,175
25th Percentile £37,500 £36,365 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,250 £77,500 £78,750
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support
Job Vacancy Trend in the South West

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support in the South West

IT Support
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support in the South West.

Salary trend for IT Support in the South West

IT Support
Salary Histogram in the South West

Salary distribution for jobs citing IT Support in the South West over the 6 months to 13 May 2025.

Salary histogram for IT Support in the South West

IT Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South West region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +4 21 £31,500 +7.69% 3
Somerset +2 19 £40,000 +66.67% 9
Dorset +32 13 £32,500 +18.18% 2
Gloucestershire +6 13 £37,500 +33.93% 16
Bristol +6 7 £31,500 -1.56% 15
Wiltshire 0 5 £33,500 +26.42% 8
Cornwall +4 2 £50,000 +92.31% 1
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 13 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support in the job title.

1 71 (88.75%) Microsoft 365
2 62 (77.50%) Active Directory
3 56 (70.00%) Windows
4 48 (60.00%) Microsoft
4 48 (60.00%) Azure
5 38 (47.50%) Firewall
5 38 (47.50%) Windows Server
6 34 (42.50%) DNS
7 27 (33.75%) Microsoft Intune
8 26 (32.50%) Problem-Solving
9 25 (31.25%) Entra ID
9 25 (31.25%) Network+ Certification
10 22 (27.50%) Social Skills
10 22 (27.50%) Customer Service
11 21 (26.25%) VLAN
11 21 (26.25%) VPN
11 21 (26.25%) ITIL
11 21 (26.25%) Microsoft Exchange
12 20 (25.00%) DHCP
13 19 (23.75%) Driving Licence
14 18 (22.50%) Cybersecurity
15 17 (21.25%) PowerShell
15 17 (21.25%) Disaster Recovery
16 16 (20.00%) Microsoft Certification
16 16 (20.00%) Linux
16 16 (20.00%) SQL
17 15 (18.75%) Amazon RDS
18 14 (17.50%) Analytical Skills
18 14 (17.50%) MCITP
19 12 (15.00%) A+ Certification

IT Support Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (26.25%) Microsoft Exchange
2 11 (13.75%) SharePoint
3 10 (12.50%) IIS
Applications
1 7 (8.75%) Microsoft Office
Cloud Services
1 71 (88.75%) Microsoft 365
2 48 (60.00%) Azure
3 25 (31.25%) Entra ID
4 6 (7.50%) OneDrive
5 4 (5.00%) Power Automate
5 4 (5.00%) Power Platform
6 3 (3.75%) AWS
6 3 (3.75%) Cloud Computing
7 2 (2.50%) Google Workspace
Communications & Networking
1 38 (47.50%) Firewall
2 34 (42.50%) DNS
3 21 (26.25%) VLAN
3 21 (26.25%) VPN
4 20 (25.00%) DHCP
5 10 (12.50%) ADSL
5 10 (12.50%) VoIP
6 8 (10.00%) LAN
6 8 (10.00%) WAN
7 6 (7.50%) Wi-Fi
8 3 (3.75%) Intrusion Detection
9 2 (2.50%) IPsec
9 2 (2.50%) Remote Desktop
9 2 (2.50%) SD-WAN
9 2 (2.50%) SSL
9 2 (2.50%) TCP/IP
10 1 (1.25%) Software-Defined Networking
Database & Business Intelligence
1 15 (18.75%) Amazon RDS
2 5 (6.25%) SQL Server
3 4 (5.00%) FileMaker
3 4 (5.00%) Power BI
3 4 (5.00%) SQL Server Integration Services
3 4 (5.00%) SQL Server Reporting Services
Development Applications
1 1 (1.25%) Git
1 1 (1.25%) JIRA
General
1 22 (27.50%) Social Skills
2 14 (17.50%) Analytical Skills
3 6 (7.50%) Manufacturing
4 4 (5.00%) Documentation Skills
5 2 (2.50%) Electronics
6 1 (1.25%) Finance
6 1 (1.25%) Inclusion and Diversity
6 1 (1.25%) Marketing
6 1 (1.25%) Public Sector
6 1 (1.25%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.25%) ModSecurity
Miscellaneous
1 19 (23.75%) Driving Licence
2 3 (3.75%) Video Conferencing
3 2 (2.50%) Educational Technology
3 2 (2.50%) Operational Technology
3 2 (2.50%) Self-Motivation
4 1 (1.25%) Embedded Systems
4 1 (1.25%) Onboarding
4 1 (1.25%) Renewable Energy
Operating Systems
1 56 (70.00%) Windows
2 38 (47.50%) Windows Server
3 16 (20.00%) Linux
4 2 (2.50%) Android
4 2 (2.50%) Windows 10
4 2 (2.50%) Windows Server 2016
5 1 (1.25%) Apple iOS
5 1 (1.25%) Windows Mobile
5 1 (1.25%) Windows Server 2019
Processes & Methodologies
1 26 (32.50%) Problem-Solving
2 22 (27.50%) Customer Service
3 21 (26.25%) ITIL
4 18 (22.50%) Cybersecurity
5 17 (21.25%) Disaster Recovery
6 7 (8.75%) Collaborative Working
7 6 (7.50%) Business Intelligence
7 6 (7.50%) Computer Science
8 5 (6.25%) Project Delivery
8 5 (6.25%) Project Planning
9 4 (5.00%) API Integration
9 4 (5.00%) Database Optimisation
10 2 (2.50%) Agile
10 2 (2.50%) Analytical Thinking
10 2 (2.50%) Business Continuity
10 2 (2.50%) Digital Strategy
10 2 (2.50%) Inventory Management
10 2 (2.50%) Mentoring
10 2 (2.50%) Mobile Device Management
10 2 (2.50%) Time Management
Programming Languages
1 17 (21.25%) PowerShell
2 16 (20.00%) SQL
3 4 (5.00%) C#
3 4 (5.00%) T-SQL
4 1 (1.25%) C
4 1 (1.25%) C++
4 1 (1.25%) Python
Qualifications
1 25 (31.25%) Network+ Certification
2 16 (20.00%) Microsoft Certification
3 14 (17.50%) MCITP
4 12 (15.00%) A+ Certification
5 10 (12.50%) Degree
6 4 (5.00%) Computer Science Degree
7 3 (3.75%) SC Cleared
7 3 (3.75%) Security Cleared
8 1 (1.25%) CCNA
8 1 (1.25%) CCNP
8 1 (1.25%) Cisco Certification
8 1 (1.25%) CISSP
8 1 (1.25%) NVQ Level 3
Quality Assurance & Compliance
1 3 (3.75%) GDPR
2 1 (1.25%) ISO 14001
2 1 (1.25%) ISO 9001
System Software
1 62 (77.50%) Active Directory
2 4 (5.00%) VMware Infrastructure
3 2 (2.50%) Hyper-V
4 1 (1.25%) vSphere
Systems Management
1 27 (33.75%) Microsoft Intune
2 1 (1.25%) Ansible
2 1 (1.25%) Terraform
Vendors
1 48 (60.00%) Microsoft
2 6 (7.50%) VMware
3 3 (3.75%) Cisco
3 3 (3.75%) Fortinet
3 3 (3.75%) Google
4 2 (2.50%) Aruba
4 2 (2.50%) Citrix
4 2 (2.50%) Okta
4 2 (2.50%) ServiceNow
5 1 (1.25%) HP
5 1 (1.25%) SAP
5 1 (1.25%) Ubiquiti