1 to 25 of 26 Remote ITIL Jobs in the South West

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

combination of : A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems. Knowledge of Agile work practices. A knowledge and understanding of foundational ITIL functions, principles and processes. A proven track record in the implementation and maintenance of complex IT systems. Recent practical experience of successfully integrating complex COTS products. Expertise in the integration More ❯

in a modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object More ❯

PowerShell, VBScript, and Batch Experience with Windows 10/11, Active Directory, and Group Policy Familiarity with Intune, Autopilot, and Conditional Access Desirable Skills Microsoft Certifications (MCSA, MD-102) ITIL Foundation Experience in enterprise or regulated environments Agile/DevOps working knowledge Cloud solution deployment experience Esther Urtecho Senior Delivery Consultant London | Bristol | Amsterdam More ❯

for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯

You'll have a deep understanding of utility business processes and operational constraints and proven expertise working with SharePoint Online, Teams, Power Platform, and Azure Active Directory. Familiarity with ITIL, DevOps practices, and Agile frameworks such as Scrum and SAFe will be highly valued. Additionally, experience integrating Microsoft 365 solutions with legacy systems or field operations tools, along with knowledge More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

Integration Technical expertise across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (), Windows 10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to engage diverse technical and non-technical audiences. Security certifications and experience with accredited secure solutions in the UK Public Sector. Current More ❯

across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (Apply online only , Windows 10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to engage diverse technical and non-technical audiences. Security certifications and experience with accredited secure solutions in the UK Public Sector. Current More ❯

or Account Management role Strong understanding of Microsoft Cloud technologies: Azure, Microsoft 365, Azure AD, Intune, etc. Confident managing customer relationships and running business/technical reviews Familiarity with ITIL service processes, SLAs, and service reporting Excellent communication, organisation, and problem-solving skills Whats in it for you? Salary: Up to £75,000 DOE Private health care Enhanced pension contributions More ❯

to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯

Participate in knowledge transition and shift handovers Must-Have Skills & Experience: Strong knowledge of Manufacturing IT/OT environments Experience supporting shopfloor systems and devices Familiarity with ServiceNow and ITIL processes Hands-on experience with industrial endpoints (Printers, Scanners, MRTs) Excellent stakeholder communication and problem-solving abilities Ability to work on a rotating shift model and on-call as needed More ❯

attention to detail Confident analysing logs, network traffic, and identifying vulnerabilities Independent and curious: proactive in learning and sharing knowledge Excellent communicator with clear documentation skills Solid understanding of ITIL framework and industry best practices Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily More ❯

available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders Desirable skills Maintenance and operation of AWS or Microsoft Azure cloud network solutions ITIL Foundation Certificate Location Expectation is to be working from one of HMLR's offices 60% of your time across the month (typically 3 days/week). Available office locations More ❯

transformation efforts and adjusting interventions as needed Supporting ongoing reporting, risk assessment, and governance activity Main Skills Needed: Proven Business Analysis experience across IT transformation programmes Strong knowledge of ITIL frameworks and service management principles Comfortable working in agile environments and contributing to operating model design Excellent stakeholder management and communication skills Experience supporting secure or government-led programmes Confident More ❯

communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯

necessary Collaborating with a supportive, inclusive, and socially active engineering team What we're looking for: Active SC Clearance Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

years. Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding of Operational Resilience and Disaster Recovery. Understanding of ITIL and ServiceNow would be beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications More ❯

team. To join the team, you must also have: Experience of stakeholder management at all levels Clear and concise verbal communication skills Understanding of Agile development principles Experienced with ITIL methodology (Desirable) Experienced with tooling such as Dynatrace, Grafana, Nexthink (Desirable) Working experience in an SRE, Observability or Tooling function (Desirable) At NFU Mutual, we support an inclusive workplace and More ❯

JavaScript, Python, PowerShell, Bash, etc.) Familiarity with orchestration using YAML and REST APIs Experience with cloud platforms and Infrastructure-as-Code tools Strong analytical thinking and workflow design ability ITIL Foundation certification (V3 or V4) is a plus Must be eligible for high-level Security Clearance (or currently hold it) What’s in It for You: Regular collaboration with a More ❯

verbal Excellent MS office Skills The ability to work under pressure Be helpful and friendly manner Good interpersonal skills Be organised and can manage priorities effectively Qualifications or training ITIL Foundation, but not essential DBS required or enhanced background screening: This position requires the successful candidate to undergo enhanced background screening checks, which include but is not limited to Basic More ❯

engage with colleagues to foster good relationships across all levels. Independent Working - Use initiative to appropriately organise and manage workload to meet scheduled targets. Experience or knowledge of the ITIL framework. Change Management Certification or equivalent experience. Experience working in digital services and delivery functions. Experience managing ERP and Digital changes in a shared service environment. Experience advocating technology as More ❯

the senior escalation point for complex issues. Key Responsibilities Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience Design and implement ITIL-aligned processes, policies, and workflows to support scalable service delivery Act as the primary 3rd-line escalation point, particularly for complex or technical incidents Mentor and develop your team, fostering … stack: Windows Server, Active Directory, Azure (Entra ID), Microsoft 365, Intune, Autopilot Familiarity with networking fundamentalsfirewalls, VPNs, VLANs, routing Proven track record managing service desk platforms Strong knowledge of ITIL practices, support operations, and service improvement strategies Excellent verbal and written communication skills; comfortable engaging with technical and senior stakeholders Comfortable interpreting and reporting on performance data and SLAs to More ❯

pivotal part of the team that is responsible for the provision of the Ivanti toolset, reporting capability, team performance and quality monitoring all of which underpins the delivery of ITIL service management to the business as a whole. As a Senior level role, you will be expected to be an expert in your field with the capability to pass on … your knowledge to others working within the wider team based in Hartlepool, Chippenham and India. The successful candidate will have an expert level of knowledge of ITIL service management tools specifically Ivanti and have the ability to problem solve and work collaboratively with key business stakeholders. The IT Service Management Tool is responsible for underpinning the delivery of all NECSWS … Services and is aligned to the ITIL framework and supporting ongoing compliance with ISO20000. Travelling may be required as part of the role as there is a need to attend customer locations and other NEC offices. Responsibilities Technical ownership of the Ivanti IT Service Management toolset Low level understanding of the Ivanti DB schema Highly experienced in the configuration of More ❯

Support 1st line with overflow calls and mentoring. Ensure timely updates, SLA adherence, and clear documentation. Escalate complex issues with adequate context to 3rd line or Field teams. Promote ITIL best practices and contribute to continuous service improvement. What You'll Need Proven experience in customer-facing tech support roles. Strong knowledge of systems, applications, and network infrastructure. Proficiency with … remote support tools and ITIL practices. Excellent problem-solving and communication skills. Certifications such as MCITP or CompTIA Network+ are a plus. The Perks Flexible hybrid working for better work-life balance. Learning and development opportunities. Extra holiday and volunteering days. A supportive, sustainability-focused environment. For more information about this 2nd Line Support Advisor role, please apply or contact More ❯