providing user familiarisation with Windows 11, carrying out on-site and remote technical support to end users of Windows 11. The candidate should use ITIL based processes to deal with incidents and service requests, and be able to support a wide range of end users. Requirements: Significant experience supporting end more »
team Your Profile PROFILE Experience Experience in Change Management Experience and knowledge of IT Operations Have worked within a Global organization Experience on deploying ITIL processes Soft Skills Constructive and pro-active stakeholder management to gain recognition of the Change process and its contribution to QoS and operations Excellent communication more »
configuring and installing Routers, Switches and Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree more »
Linux operating system (Ubuntu preferred) design, deploy and troubleshoot. Windows OS, active directory and windows centric core services design, deploy and troubleshoot. Familiar with ITIL service management. Security best practices, system and OS level security hardening (CISCAT benchmarking etc) security vulnerability scanning tools such as Nessus. GITOPs experience. Experience in more »
Admin, MS O365 Suite At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent Full UK driving licence Desirable ITIL V4 Foundation Excellent working knowledge of one or more of the following:- Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience Working knowledge of Cloud Technologies with more »
Cheltenham, England, United Kingdom Hybrid / WFH Options
Northrop Grumman
improvements. Your Experience - 1. Demonstrable track record of Incident, Change and Release management. 2. Experience across the service delivery lifecycle, including Service Transition. 3. ITIL v3 and v4 Qualifications. 4. Extensive experience of IT Service Management Toolsets. 5. Experience of supporting IT projects in complex and challenging environments. Your Future more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft Remote Desktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/ more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Amdaris
which the service is defined, managed, tested, and delivered. Develops services in line with business strategy as defined by the Enterprise Architecture Framework and ITIL principles. Translating business visions, goals, objectives, and high-level requirements into Service Architectures Developing service strategy and designs, within the context of dynamic, agile, rapidly more »
Project Management Frameworks and toolsets. Excellent Microsoft Office Skills. Background in Business Analysis, IT Development and/or IT Testing. Experience of working with ITIL Service Management Processes (v3/v4 Foundation Certificate desirable). Familiarity with project planning, delivery management and collaboration tools (e.g. MS Project, Jira, Miro, ADO more »
security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing. Service Desk management within an ITIL Environment Strong customer focus and customer service attitude. Strong personal organisational skills. Desirable Skills: Experience in utilising Power BI, Forms and Power Automate to gain … business benefit. Awareness of emerging Azure services & Microsoft roadmap. Desirable Certifications, Qualifications Experience: Microsoft 365 Certified Fundamentals ITIL Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »
technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why more »
major incidents Strong analytical, problem-solving and communication skills. Ability to communicate technical updates to non-technical stakeholders. Maintain up-to-date knowledge of ITIL Understanding of Cloud Computing such as GCP, AWS, Azure, and their associated components. Experience in handling major incidents for Cloud Services Ability to remain calm more »
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »
pick up new technologies or procedures Good organisational skills and excel at multitasking with the ability to pick up the pace during major outages ITIL v3 Foundation qualified So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
across the organisation. You'll need good planning skills and excellent time management skills. Formal training qualifications would be desirable, as would knowledge regarding ITIL standards and best practice & agile methodologies. What you'll get in return In return, you will work for a fantastic organisation who have a positive more »
the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »
Wiltshire, South West, United Kingdom Hybrid / WFH Options
Airbus
YOU Knowledge of office based IT tools such as Microsoft Office and Google Suite. Be able to extract information and formulate reports. Familiarity with ITIL processes HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the more »
Employment Type: Permanent, Part Time, Work From Home
high-quality technical solutions: Willing to travel to sites in the South, predominantly within Sussex Familiarity with industry standards and best practices, such as ITIL, ISO Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Cloud technologies Desirable qualifications: Microsoft Certified more »
new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITIL certification Certification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/or extensive working knowledge more »
able to estimate the possible impact of an interruption of service and the consequences of problems with/or the loss of computer services. ITIL certified or willing to obtain certification as part of the development plan asap. Language English - Excellent: professional level both in writing and speaking. Main characteristics more »
of Microsoft Windows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with routers, managed switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or V4 VMware ESXi UniFi WiFi systems Veeam Backup and Replication Draytek Routers 3CX Phone System The Ideal Candidate: Hardworking and enthusiastic Confident communicator more »
Associate, or Cisco Certified Network Associate (CCNA) are desirable but not essential Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Virtualization etc ITIL Package for Infrastructure Engineer: A 2 year FTC Flexi-time and flexible working Excellent learning and development opportunities Health assistance programmes Pension scheme Generous annual more »
