2 of 2 Remote ITIL Foundation Certificate Jobs in the South West

/logging/alerting toolsets; enterprise server platforms; virtualisation; directory services; hybrid identity and cloud connectivity. Scripting/automation experience (including infrastructure-as-code concepts). Desirable Relevant degree ITIL Foundation certifications in cloud/hybrid platforms, enterprise server/virtualisation, networking, security, or ITSM. Rewards & Benefits Hybrid working arrangements and flexible hours. 25 days’ holiday plus bank More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯