6 of 6 ITIL Service Manager Jobs in the South West

Location: Corsham Onsite 2-3 days per week. Duration: 3 months + (Inside IR35) Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week. Key responsibilities: Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams. … that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation. Process implementation:?Define and implement the processes for service transition, release, and operational acceptance. Risk and performance evaluation:?Evaluate the performance and risks associated with new services before their release into the production environment. Stakeholder management:?Act as … a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience: ITIL 3/ITIL 4 Qualified Experience of delivering Government projects Tailoring the process to the specific project More ❯

ITIL Service Asset And Configuration Manager SACM Rate: Open Location: Corsham (2-3 days a week on site) Clearance: SC Clearance required You will join a niche consultancy delivering digital transformation to the MoD Key responsibilities Process Design and Improvement: Defining the SACM process strategy, objectives, policies, procedures, and work instructions. Having responsibility for the process remaining … IT infrastructure against the recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource and Training Management … stakeholders. Lifecycle Management : Ensuring assets and CIs are tracked and managed through their entire lifecycle, from initial identification/acquisition through to retirement and disposal. Essential Skills and Experience ITIL 3.0/4.0 Qualified Experience of delivering Government projects Tailoring the process to the specific project Desirable Skills Knowledge of Army communication systems More ❯

Location: Corsham Onsite 2-3 days per week. Duration: 3 months + Our client, Defence client requires an ITIL Service Asset and configuration Manager SACM working onsite in Corsham 2-3 days per week. Key responsibilities: Process Design and Improvement:?Defining the SACM process strategy, objectives, policies, procedures, and work instructions. Having responsibility for the process remaining … IT infrastructure against the recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes:?Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. Resource and Training Management … stakeholders. Lifecycle Management:?Ensuring assets and CIs are tracked and managed through their entire lifecycle, from initial identification/acquisition through to retirement and disposal. Essential Skills and Experience: ITIL 3/ITIL 4 Qualified Experience of delivering Government projects Tailoring the process to the specific project Desirable Skills: Knowledge of Army communication systems More ❯

Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a secure … discovery, data imports, and regular housekeeping to maintain data integrity. Monitor process execution, ensuring compliance with policies and standards, and conduct audits to verify data accuracy. Collaborate with other ITIL process managers (Change, Incident, Problem) to provide accurate configuration data for impact assessments and problem resolution. Coordinate resources and deliver training to ensure team members are equipped with necessary … lifecycle management of assets and CIs from acquisition to disposal. What you'll bring: Proven experience in designing and managing SACM processes within complex IT environments. Strong knowledge of ITIL 3.0/4.0 frameworks. Experience delivering government or defence projects. Ability to tailor processes to specific project needs. Excellent stakeholder engagement and communication skills. Desirable Skills: Knowledge of Army More ❯

Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a secure More ❯

Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a secure More ❯