1 to 8 of 8 Knowledge Management Jobs in the South West

opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. … You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and … You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver more »

MIP Knowledge Management Lead Up to £70 per hour. Plymouth PL1 4SG United Kingdom A prominent force in Defence, Nuclear, Marine industries is looking for a MIP Knowledge Management Lead. From aerospace and defense to energy and transportation, they deliver bespoke solutions tailored to meet the … unique needs of its diverse clientele. Driving knowledge management inside Devonport's large infrastructure projects will be your responsibility. You'll be asked to lead workshops, carry out after-action reviews, and present the results in a way that makes knowledge sharing possible. Roles and Responsibilities:- Able … to assist in formulating and organising the knowledge management plan In charge of liaising with the knowledge management community outside of major infrastructure projects to ensure proper information sharing and alignment with the broader business. Skills:- A degree in STEM fields or proof of experience An more »

procedures and providing step-by-step instructions. When necessary, visit customer sites to assess and resolve complex issues that cannot be resolved remotely. Escalation management: Collaborate with internal teams, including engineering and development, to escalate and prioritise critical customer issues. Communicate progress, updates, and resolutions to customers in a … clear and timely manner. Documentation and knowledge base: Create and maintain documentation, including troubleshooting guides, FAQs, and knowledge base articles, to enhance the efficiency and effectiveness of customer support. Continuously update and expand the knowledge base to provide self-service options for customers. Training and education: Conduct … internal teams for product enhancement and improvement. Collaborate with the product development team to share customer pain points, suggestions, and feature requests. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. Provide personalised support and serve as a trusted advisor, ensuring customer satisfaction more »

Knowledge Management Lead Plymouth/Devonport Based (Mainly remote) up to £70 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based in Plymouth/Devonport (Mainly remote with travel to site … a couple of days per month) Key Responsibilities Responsible for driving knowledge management within major infrastructure projects at Devonport Able to help shape and map out the knowledge management strategy Responsible for interfacing with members of the knowledge management community outside of Major Infrastructure … Projects to assure alignment with the wider business and sharing of knowledge as appropriate. You will be expected to facilitate workshops, conduct after action reviews and write up the findings in a way that enables sharing of knowledge. Key Skills A STEM related degree or demonstrable experience An understanding more »

Knowledge Management Lead Plymouth/Devonport Based (Mainly remote) up to £70 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based in Plymouth/Devonport (Mainly remote with travel to site … a couple of days per month) Key Responsibilities Responsible for driving knowledge management within major infrastruc... APCT1_UKTJ more »

demonstrations. Training and education: Conduct customer training sessions to enhance their understanding of robotic systems and maximise the utilisation of the products. Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations. What are we looking for? Strong technical aptitude and troubleshooting skills, with … with sensors, actuators, control systems, and related technologies. Excellent problem-solving and analytical abilities to independently diagnose and resolve technical issues. Strong documentation and knowledge management skills to create and maintain support materials. Travelling globally to customer sites for on-site support and delivery of training, as required more »

Job Description The Knowledge management Lead will be responsible for driving knowledge management within major infrastructure projects at Devonport Dockyard providing support and best practice to our projects. They will own the Business Unit Knowledge Management and Learning from Experience strategy by supporting the … and share learning from the projects. they will also assure the senior leadership team that appropriate steps are being taken to with respect to knowledge management. The Knowledge Management Lead will also be responsible for interfacing with members of the knowledge management community outside of … Major Infrastructure Projects to assure alignment with the wider business and sharing of knowledge as appropriate. There is a portfolio of works for the next 10 – 15 years improving the capabilities of the dockyard in support of maintaining Royal Naval vessels in and out of the water. The majority more »

install requests, co-ordinate with 3rd party supplies, and ensure all requests for service are fulfilled. Some of the general responsibilities will include: Incident management Request management Asset management Knowledge management Daily system checks The role will require the following: A technical background, including: Active more »