Location: Tewkesbury (4 days per week onsite initially) Duration: 6 month initial contract Inside IR35 Role details: We're seeking a proactive and detail-oriented Order & Support Coordinator to serve as the primary point of contact for customers and internal teams. You'll drive timely and compliant delivery of cyber security products and services, manage support renewals, maintain documentation … and deliver revenue and margin performance-all while upholding compliance, quality, and continuous improvement standards. Key Responsibilities: 1. OrderManagement & Customer Liaison Act as the main point of contact for receiving and validating Cyber Security purchase orders. Confirm orders and issue acknowledgements within agreed SLAs. 2. Delivery Coordination Assign serial numbers, oversee dispatch logistics, and ensure all necessary … shipment documents (e.g. EUU, F680, CEIs) are completed. 3. Risk Management & Escalation Track delivery dependencies such as CAPS approvals, exports, and stock levels, and take corrective actions as needed. Collaborate with Operations and Crypto Custodians to refine forecasts and anticipate supply impact. 4. Planning & Forecasting Review the Line of Balance (LOB) with stakeholders and recommend adjustments to meet committed More ❯
Raise tickets for queries relating to technical support •Contact customers with updates, follow ups, responses •Produce quotes and help build solution proposals with sales team •Processing customer orders through management system •Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery •Maintain and update customer records, pricing, sales More ❯
Woolwell, Plymouth, Devon, England, United Kingdom
UBT
Portal & Account Support Maintain and update client portals (pricing, branding, access) Assist with onboarding new clients and setting up their accounts Monitor usage and resolve or escalate technical issues Order Processing & Service Respond to customer enquiries via phone, email, and CRM Process orders and keep customers informed on status and delivery Liaise with logistics teams to resolve issues such More ❯
telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be given lots of training, but you should be IT computer-literate with a good telephone manner. You will be … dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy. You will be dealing with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT … Raise tickets for queries relating to technical support Contact customers with updates, follow-ups, responses Produce quotes and help build solution proposals with sales team Processing customer orders through management system Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery Maintain and update customer records, pricing, sales More ❯
Employment Type: Permanent, Part Time
Salary: £23000 - £25000/annum pro rata salary, great benefits
in technology, telecoms or IT. You will bewilling to learn, have strong customer service skills, with exceptionalattention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be given lots of training, but you should be IT computer-literate with a good telephone manner. You will be … dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy. You will be dealing with and allocating enquiries. To be successful in Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT literacy - proficient with … Raise tickets for queries relating to technical support Contact customers with updates, follow-ups, responses Produce quotes and help build solution proposals with sales team Processing customer orders through management system Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery Maintain and update customer records, pricing, sales More ❯
Woolsbridge Industrial Estate, Three Legged Cross, Wimborne, Dorset, England, United Kingdom
Aspire Jobs
telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common senses, as well as sales administration and time management skills. You will be willing to learn and will be given lots of training, but you should be IT computer-literate with a good telephone manner. You will be … dealing with day-to-day enquiries and some basic account management, supporting a small team who are really busy. You will be dealing with and allocating enquiries. To be successful in the Part Time Sales Administrator role, you will have:- Have a strong interest in technology, IT or telecoms Experience demonstrating excellent customer service skills High level of IT … Raise tickets for queries relating to technical support Contact customers with updates, follow-ups, responses Produce quotes and help build solution proposals with sales team Processing customer orders through management system Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery Maintain and update customer records, pricing, sales More ❯
telecoms or IT. You will be willing to learn, have strong customer service skills, with exceptional attention to detail, and common sense, as well as sales administration and time management skills. You will be willing to learn and will be given lots of training, but you should be IT computer-literate with a good telephone manner. To be successful … Raise tickets for queries relating to technical support Contact customers with updates, follow-ups, responses Produce quotes and help build solution proposals with sales team Processing customer orders through management system Liaise with the technical and operational departments to inform customer responses and to manage orders and projects through to effective delivery Maintain and update customer records, pricing, sales More ❯
Employment Type: Permanent
Salary: £24000 - £27000/annum 23 days holiday + bank holiday
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Engineer, Water and Waste Wärtsilä's Water and Waste (WAW) business unit offers one of the world's most comprehensive More ❯